Hannaford Pharmacy 71 Colonial Drive, Standish, ME 04084

"Making rude noises when they see my prescription and saying things like "I hope you have insurance". Is not only unhelpful, to the wrong patient it can be damaging. The good people working here need to remember they are critical medical staff for the community, and their behavior has impact on us."

"I use this pharmacy frequently as my partner has diabetes. I’m impressed by how well the staff deals with all the mouthy, impatient customers who come in there. I’ve never had a problem there aside from occasional long lines."

"My 8 year old needed some antibiotics for a significant infection. I had to wait 24 hours to get the medications because they were not on hand. When I picked them up no one asked about flavoring and I thought they must just flavor it for kids. Pharmacy tech sells me the meds and tells me refrigerate it. Get home and theres no flavoring it's plain antibiotics (disgusting). Next morning I take out the antibiotics from the refrigerator and it is gel. This is because you are not supposed to refrigerate this particular antibiotic. I go back to the pharmacy and what I got was "Sorry for the inconvenience. No we can't add flavoring because it already left the pharmacy and it is standard policy not to ask if you want it." To me this whole thing is completely unacceptable and shows how very little most people care anymore or use common sense. Pharmacy Tech and Pharmacist seemed completely unbothered by it. Very disappointing."

"I really don’t know what has happened to this pharmacy, but over the last year to say they have gone downhill is a complete understatement. They used to have friendly staff that cared a year ago and now they are rude and act like you are being a nuisance to them. They don’t answer the phone and take forever to fill prescription’s. They also give you false info. If you can go to BUXTON HANNAFORD PHARMACY. They are quick and friendly. I will no longer use this pharmacy and it is because of the staff. Do better Standish !"

"Every time I call in the phone will just keep ringing and ringing and ringing! And then I get a message saying that “due to high call volume your call can’t be answered at this time. Please call back at a different time.” Whenever they do answer the phone, they tell me I have to wait 2 to 3 hours for my medication’s to be filled. Then when I go in to pick up my medication either, they’re not ready still! Or there is a line wrapped around the isles. I also had pain medication’s that I needed picked up, but they refuse to also fill them. This is the worst pharmacy that I have ever ever ever encounter. They definitely need to fire every pharmacist there in rehired new ones because it should not take 2-3 hours to fill a prescription, and sometimes not even be ready then. They never answer their phones, but if I’m lucky to get them on the phone, I’m greeted with someone who is clearly not liking their job because they are rude and will put me on hold for extremely long time. I do not recommend this pharmacy at all! Go to Maine, Medical Center pharmacy they will have your medication ready within 15 minutes and the people there a really nice. In fact, you can probably go to any other pharmacy, but this one and heavy medication’s within 15 minutes and treated better."