Quest Diagnostics 89 South Mast Street, Goffstown, NH 03045

"I was scared to go due to the poor reviews but I had a great visit! No appointment, and I only waited around 7 minutes. Nicole was awesome - 10/10 from me."

"I showed up about a half hour before my appointment. I was greeted by someone at the front desk a few minutes after, who informed me I needed to sign in using the tablet in the waiting room. Within 3-5 minutes I was greeted by a very friendly staff member, who took care of my pre-employment screening. All said, I was there maybe a total of 20 minutes. I was actually out the door and on my way at the time my appointment was supposed to start. ***Be sure to make an appointment versus just walking in***"

"DEFINITELY do an appointment, don't walk-in. Waited for a little over an hour and ten minutes for a walk-in, even though the estimated wait was 12 minutes, and then dropped down to 5 minutes for the last half hour... The phlebotomist was lovely once I finally did get in, and that's the only reason I didn't put zero stars if I could!"

"Don't even bother trying to do a walk-in. I tried to make a reservation online, but that didn't work so I just drove there. I signed in using their kiosk (there's no person to talk to), and sat and waited. The monitor on the wall showed that I was next (unless a person with a reservation showed up), and would be taken within 5 minutes. I sat there in an empty waiting room for 15 minutes without being called; no nurse in sight, behind a locked door. Then another person, who had a reservation, showed up and signed in. Almost immediately the nurse came out and called that person. Why didn't they call me when I was the only one there? Their monitor showed "serving zero" for 15 minutes! Very frustrating, and not what I needed when hangry after fasting for a simple blood draw."

"I checked in over 20 minutes before anyone arrived with an appointment. I waited a total of an hour and they still didn't take me in and I had to leave for my doctor's appointment. Worst service ever. Once again Quest has lived up to their infamous reputation and has let me down."