Best Buy

"Worst customer service I've received in my entire life. I would give them 0 stars if I could. They delivered my AirPod Maxes to the wrong address, then waited over a week to send me a replacement because they kept claiming they needed to investigate what happened, despite them having photo evidence that it was the wrong building AND the driver admitting he dropped them off at the wrong location. Once they initiated sending me a replacement, it "got lost", and now Best Buy can't even tell me where it is. Every time I call, each customer service agent gives me different and conflicting information on what's going on with my order. It's been the most bizarre and frustrating experience, and they've made zero effort to fix it. When I asked them to cancel my order and give me a refund, they said they'll have their internal team look into it. What is there to look into? They managed to mess up my shipment not once but TWICE. I don't care if they need to investigate their own inadequacies, but don't hold on to my money and my product while doing it. It feels like I'm being scammed at this point. Personally, I'm never shopping at Best Buy again."

"These guys will still recycle old electronics. Old wires, chargers, etc. Just no batteries, rechargeable or otherwise. I usually just walk around and scratch my head at the prices however with BB doing away with physical media movies there are some good deals to be had. Good luck to you, best buy. Always been a favorite of mine as a kid. :D"

"I always enjoy stopping in Best Buy. The Employees there are awesome. You don't have to go looking for help. There's always someone nearby or they don't hesitate coming to you asking if they can help with anything. My answer is always yes please. There always very pleasant to talk with. I'd give them 10 stars if I could. Just a great store. Always has been. I bought my laptop there yrs ago. Still up and running."

"The last remaining high tech big box store! Still can find virtually anything you need for your home electronics needs. They're always ready to help and there's no sales pressures because they don't work on commission."

"Don't order from this store. They use low budget delivery. We ordered 2 items, one was put on fine truck and was delivered. The other item was put on another truck at 12:30 pm, tracking said it would come by 9:00. Never arrived. We got a message that they returned it to the store because we canceled it, which was not true. I think the delivery service just didn't want to deliver it late at night, so they returned it to the store. Customer Service refused to put the order back in to have the item shipped. Terrible experience, will never order from Best Buy again."