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Loftus Carpet Sales & Cleaning
212 Standish Avenue, Plymouth, Massachusetts, United States
About the Loftus Carpet Sales & Cleaning
Loftus Carpet Sales & Cleaning is a versatile institution located at 212 Standish Avenue in Plymouth, Massachusetts. As a furniture store, general contractor, home goods store, laundry, and store all in one, we offer a wide range of services to meet all your household needs. From high-quality carpets and furniture sales to professional cleaning services, we are dedicated to providing top-notch products and exceptional customer service. Visit us today to experience the Loftus Carpet Sales & Cleaning difference.
Photos of Loftus Carpet Sales & Cleaning
212 Standish Ave, Plymouth, MA 02360, United States
Opening hours of Loftus Carpet Sales & Cleaning
Monday:
08:00 - 16:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Loftus Carpet Sales & Cleaning
"We had beautiful centered carpet (recommend the “Centered; White Rain carpet”) installed on our hardwood stairs in our house at The Village at Sawmill Woods in Plymouth, MA and we absolutely love it! Best decision ever! The carpet is really great quality, thick and super soft. We loved Jess’ personality and she made the sales and installation process very easy, seamless and quick. Her team the day of the installation also did a professional job, were quick to install and ensured that everything was perfect and cleaned up! Definitely recommend!"
"Jess from Loftus was very difficult to work with. Showed up early and then told me she "left the area" when i called her back 15 min later. Their workman Dave did an absolutely terrible job "installing" and fixing our floors. They were hired by my property management company to address the issues with our subflooring and fix the vinyl flooring that had been cracked due to nails coming up from subfloor. Dave tried to do a patch job on a vinyl floor that clicks together. He decided it would be a good idea to cut and slice parts of the floor panels to make them fit. This didn't work and he left many areas sharp and jagged from cutting it with a saw. We made the property management aware and Dave came back a second time, unfortunately i was not home and my husband oversaw. Dave pulled our fridge out about an inch and a half and tried to cover up the badly damaged flooring and jagged sharp pieces with the edge of the fridge. He did not fix anything the second time he came back. I refused to allow them in a 3rd time and requested a new flooring company to come actually fix the floors. Now almost a year later my floors are still dangerous AND the nails have began to protrude again. Dave fixed literally nothing! I had at least thought he fixed the nails in the subflooring and just messed up the vinyl part but , alas, no! The new flooring company will finally be coming in a few weeks to actually fix the subflooring and put all new floors down on our entire downstairs level. This is what Jess should have recommended from the beginning but she didn't and we suffered for it for the last year. Having to dodge dangerous, sharp, jagged pieces of flooring and trying to make sure my baby, now toddler, didn't crawl or run over these sharp areas and cut his little feet or legs and knees. I also reported them to BBB due to the fact they got paid to do a job and did not do a job well done. I would NEVER recommend this company to anyone for anything! If I could give 0 stars or -5 stars I would give -5!!! They are terrible people!!! See photos!"
"Jess Loftus is fantastic at what she does. The company has great customer service and really works hard for it's clients- whatever their project, budget or situation. I couldn't be happier with how we were treated there."
"Mark from Loftus arrived at the scheduled time, introduced himself, asked what we would like done as requested! He went up and beyond what was asked of him! Very clean and efficient job. He was very courteous, and polite! As a bus owner of 50 years, you don’t find businesses of this caliber very often! We highly recommend Loftus flooring!"
"We had a very positive and successful experience with Loftus (Jess and Renato specifically). We had some spots in our office that were buckling due to the office furniture and they came out twice to help us fix the problem and recommended how to stop the problem from happening in the future. Jess was very responsive and had great communication throughout the entire time. Not to mention our floors in our house look absolutely beautiful. We would definitely recommend Loftus to anyone looking to upgrade their flooring and we would definitely use them again. Thank you Loftus!!!!"
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