Hampshire Regional YMCA

"----This review was written after 6 months of trying to get an answer and not even being acknowledged by the management .---- I have been coming here for almost 2 years. Everyone that I interact with at the reception has been nothing but lovely. I have one issue, which is the management of the pool. Every other YMCA I have ever been to at least publishes how many lanes are available for lap swim/team/lessons at any given time. Not this Y. I have emailed numerous times, talked to the reception more times than I can count and no one even acknowledged my emails or returned my calls. When I go to the pool because it says open swim, and there is only one lane for lap swim with 6 people in it, it's frustrating. Lap swim is already extremely limited at this Y unless you go very early in the morning. The lack of communication is incredible. All I wanted to know was how many lanes are open to lap swim such that I don't go if the number is less than 3. That's it. I know I'm not alone in this request because there are many other members who complain about not being able to use the facilities after paying for it."

"im feeling sad. well accully really good queen! thanks buddy! okie dokie time to buils some muschles!"

"oh boy this place was so great to me one weekend. The front desk twice went out of their way to accommodate me— Ive never felt more welcomed somewhere immediately! Ill be back soon. I do hope the steam room is better next time. The first time it was perfect. Ive been here twice: the first time I ended talking to someone who we"

"I'm disabled, but got a great introduction the other day with my partner. Looks like a great, well run Y with lots of classes and activities! Go, Y!"

"I go here primarily because of the pool. The gym is okay, but it is usually full of young kids that are horsing around/hanging out on the equipment without using it etc. Makes for a chaotic and very annoying environment. The last time I was there I was unable to use the Smith machine, or the machines near it because there was a group of 5-6 kids hanging out on it like a jungle gym. $60/month, or $12 for a day pass, to have to deal with that is absurd. Will probably be going to Northampton Fitness for everything but the pool from now on."