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Mc Carthy Pools
221 Turnpike Road, Southborough, Massachusetts 01772
About the Mc Carthy Pools
Mc Carthy Pools is a reputable general contractor located at 221 Turnpike Road in Southborough, Massachusetts. With years of experience in the industry, they specialize in designing and constructing high-quality pools for residential and commercial properties. Their team of skilled professionals is dedicated to providing top-notch service and ensuring customer satisfaction. Whether you're looking to install a new pool or renovate an existing one, Mc Carthy Pools has the expertise to bring your vision to life. Contact them today to start your pool project!
Photos of Mc Carthy Pools
221 Turnpike Rd, Southborough, MA 01772, United States
Opening hours of Mc Carthy Pools
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews of Mc Carthy Pools
"We installed an inground pool this spring and had a great experience with McCarthy Pools. The crew showed up every day and kept the project on schedule. Patrick is great to work with and really stepped up for us when we were having issues with one of their preferred partners (Dex by Terra). My only word of caution is to not use any of McCarthy's preferred partners. We got a quote from their electrician which was more than double any other quotes we received. We were also dissatisfied with the project management and execution of their preferred hardscaping/landscaping partner (Dex by Terra)."
"This company provided a quote for a new fiberglass pool that was 100k more than the other two companies that install Latham Pools in Massachusetts. Obviously I chose another company. Now that my pool is completed, I need to install a winter safety cover. So I submitted a request for a quote with McCarthy. Someone politely gets back to me and asked me to provide additional information so they could “provide a quote right away” which I do. I got an email back. 15 minutes later saying that now they won’t quote me because I didn’t have my pool installed by them. Insisting that in the last 15 minutes they decided to only install winter covers on pools that they installed. Clearly, this action is retaliatory as they are upset that they weren’t able to take advantage of me for an additional hundred thousand dollars. It’s also really poor business form that you’re not even going to compete for my maintenance business because of your hubris. Since installing my pool, I enjoyed telling people that I saved 100K by avoiding McCarthy. N now I get to add to my story! Not only are they trying to rip people off, but they get mad when customers catch them price gouging. If you’re looking for a Lathan pool, there are much more cost-effective options as there are two other installers are located in Massachusetts. My suggestion would be to make sure you get a quote from all three."
"Terrible customer service. Scheduled a pool opening 3 weeks ago. The day of the opening the techs never arrived. Called 3 times and sent 2 emails with no information on their arrival. Drove to the store and the front desk said not to worry and they would arrive before 4. I drove home a few minutes later and saw the fan in my driveway. I waived to the tech and by the time I put the car in park and opener my door, they drove off. I called the retail store and service department again and was told I would get a call back. I never got a call and no one came back. The service manager called me the next day and was extremely rude. He told me the pool was already opened and the techs decided nothing needed to be done. I told the manager that they drove off after seeing me pull into the driveway and he repeated his statement that they said the pool was already opened. I advised him all I did was turn on the filter to get the pool running but needed chemicals added, ladders installed, and check the systems. He told me the pool was open and there’s nothing more for them to do. He did not offer to come back or explain why the techs drove off instead of asking me in person why the pool was on. Extremely rude and not helpful. Go elsewhere for you pool needs."
"We had our pool installed 2 years ago and couldn’t be happier with McCarthy Pools. They did a great job onsite during, and after the initial construction. They stand by their product and I would highly recommend them."
"FIVE STAR SERVICE! !!!!!!!!!!!!!!!!!!!!!!!!!!! Unsurpassed personalized service. Tim & Bill Wilson Rule in the service dept. Im not just talking about pool service. If you are looking for a company to look out for you. Year after year. Look no further. Our pool was installed by McCarthy pools in 1960. It was my dads pleasure. Growing up in Boston as a city boy. He enjoyed taking care of his yard... pool included. We lost my dad at the end of july. The compassion. Sense of urgency. The true care of the family as well as the pool. Is a professionalism that barely exists now. COVID19 should be a reason to buy a pool. Stay home. Enjoy your family. This pool got more use and more appreciation this year than any.... McCarthy Pools made my life not only easier during a really tough time. But Tim the MASTER in service dept. Is THE ideal representation you could ever want for your company. Ideal employee. I can not say enough thanks. Today. We closed our pool.. Without my dad with us... thank you for helping this house SIXTY YEARS. Tim..... You rule"
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