North Shore Pool & Spa

"Needed salt for the pool. Most everyone local was out of stock. Those that did have it, were asking ridiculous prices. I called NSPS, they had it and it was reasonably priced! Quick, friendly service when I picked it up. Perfect!"

"Wish I could give 0 stars. Owner was rude and did not want to test my pool water. Never going there again. Are those products only sold there? If you don't want to test anyone's water for free then you should charge it for anyone that doesn't make the purchase that day. And next time lock your dogs so that they don't scare little kids that walk into the store. Don't you worry I'm never going back to your store, which by the way has terrible reviews, you should work on that."

"Very friendly customer service, 5 stars for that. 1 star for the ridiculous price for a net $33.95 way too much."

"We called asking for our pool to be partial opened and specifically asked to let us know when they arrived so that we can see what happens during the equipment inspection as we just bought the house and would like to learn the system. I called at the end of day assuming nobody came, and I noticed I was charged. Was told they knocked on the side door around noon , I have guests in the room and very clearly that did not happen. I also have a phone and working doorbells, which clearly wasnt attempted either, I definitely would have heard the front door knocked as well. Not happy that they didnt notify me or give me any sort of report following the visit, nor installed all pool equipment. I have no idea what was actually done during the visit besides turning the pump on. People I called in the office clearly did not care, was told some information gathered onsite but it's apparent they werent onsite for more than 5 minutes. Should have listened to other reviews."

"I walked in with my 10+year old Polaris vacuum because it stopped working last season. Within 40 minutes I walked out with a fixed vacuum. Wow! I fully expected to wait weeks not minutes. Chris, the owner, always has been exceptionally knowledgeable, helpful and personable for the many years we've been a customer."