Oasis Pools

"What a poorly run business and honesly surprised that they are still able to stay in business. Oasis installed our pool years ago. After trying to resolve an issue with it, we asked Oasis to help to come up with a solution. Ed was such a terrible communicator and ultimately left us high and dry on a solution and wouldn't even return our calls to give closure. Not the way to run a business and not a way to treat people. My advise...stay away and look elsewhere for your pool needs. As many other reviews share, he just doesn't really care."

"wanted to get an estimate, never can get a hold of anyone left manny text mail box full if that's how they run a business. I'm glad I didn't get a pool from them"

"Just had Ed do a liner replacement. Excellent job. Ed installed the pool in 2002. The install was perfect and we have had no issues for 16 years. The liner was a 15 yr liner so we can’t complain about the service. We call Ed he pulled the original file, we picked out the liner and we had a complete install in less than 3 weeks. He shows up when he says he is going to, you don’t have to chase him to do the job. We recommend him to all our friends and have never had any complaints...."

"DO NOT USE OASIS POOLS!! I made the mistake of using Ed and it was a disaster. He never installed the pool ladders and said that was MY responsibility. He left huge stumps and debris all over my yard and said that cleanup was MY responsibility. He dug up my sewer line and said that was MY fault because I did not tell him it was there. He dug up water and electrical lines running to a shed and he backfilled without ever telling me that he dug up the lines. Ed also gave me a "free" chlorinator. I later found out that he did not install a backflow valve between the chlorinator and the filter pump so that whenever I turned off the filter, the superchlorinated water would drain backward into the pump. Eventually, it rotted out the pump. After installing a new pump every spring, the guy at the pump store explained to me about the backflow valve. He said Oasis Pools has a reputation for giving away "free" chlorinators so that Ed can charge to replace the pumps every other year. The worst, though, was the leak that took years to detect. Every few months year round, I would have to add about 18 inches of water. Ed said that water loss was normal. I eventually hired another company and they found the leak in the pool light. Rather than use a proper sealant, Ed had wrapped a plaster wrapper from a paint roller around the light bulb base. The company that found the wrapper said "Wow, I've never seen anything that sloppy before." Once they removed the plastic wrapper and put in the proper sealant, the water leak stopped. If your hire Oasis Pools, you will regret it. This place should not be in business"

"We had an in ground swimming pool installed in 2010 .....every time there was a problem, Ed was always to busy and would get back to us needless to say he never did.....now we are having liner problems and we have 20 yr warranty and we need the serial number it is not on our paper work, called three times, sent three text out to him and still no answer....he is very good at becoming a GHOST when something goes wrong, but can easily appear when he thinks he may have a new sale that involves money in his hands. I would never recommend this company to anyone.....don't be fooled on how nice and interested he is when there is a sale about to be made, because people, once he has your money you will not see him again, and also you cannot leave a voice mail for him because his mail box it is always full, gee I wonder why? NB & BB"