L.L.Bean 12 Nathan Nye Street, Freeport, ME 04032

"Recently wanted to purchase some wind chimes which were not listed on their website. I had purchased before from the home store at their flagship location. Upon calling I was greeted by a friendly employee who explained the options available and their differences. Took my order over the phone and said it would be shipped later that day. The wind chimes (modeled after buoys in various harbors around the country and made in the USA) were delivered for free two days later and before Christmas! Excellent customer service and quality items offered for sale."

"Service was good, but checking out left a bad taste in my mouth. The woman at check out was wearing an offensive political pin that is fine for people who agree with her politics but is hateful to others. Can a person shop at LL Bean without having radical political messaging shoved down their throats?"

"Sept 2023, Labor Day weekend at the LL Bean Home Store in Freeport,ME. What Labor Day SALES? I should have stayed home because the drive up from Westchester, NY was not worth the trip. On our last trip in 2019, there were SALES galore all over the Home Store. We even purchased a two set of towels at a nice price. Upstarts they had a plethora of bathroom towels and mats, this year on our 2023 trip we couldn’t believe our eyes the selection of bathroom towels was shockingly low. Plus, most of the towels sets were already bundled as a set. You really couldn’t look through each towel to see if they had snags, you had to take the bundle and hope when you got it home it had no snags. Like the other LL Bean stores we visited that day they wanted you to open an LL Bean Credit Card to get 25 percent off the original price, are they for real. All and all, the LL Bean Home Store was NOT worth the drive because the SALES could not be found as in the past years."

"AMAZING. Pet friendly and open 24/7. We brought our two kittens and dog"

"Very nice store and even nicer employees who were very helpful. We are glad we stopped in and bought some items for the home here. The store has a lot of local artwork for sale, in addition to unique products we can’t find elsewhere. Lots of artwork, decor, kitchen, and bath products. Very high end at reasonable prices. Can’t wait to stop back"