Maverick Suites

"Perfect place to stay in Brooklyn - clean, comfy and doesn't have this industrial hotel cleaning smell that drives you nuts.."

"Absolutely a great experience staying here,The self check in was a first for me but very Simple,I paid for parking it was located behind building and was very limited although there was plenty of street parking.The room was so nice and very clean and hallways were well decorated and nice.I only stayed one night so i didnt get to utilize the shared kitchen on the floor it was a full kitchen so cute! They did hace a mini fridge,sink and microwave in the rooms!The staff over the phone was AMAZING,They called night before check in and walked me through everything and verified all of my information and then after I checked in they called to make sure I was able to get into the property and asked if I were OK parking.I would highly recommend and if by chance I need a hotel in the area again I would 100% stay here all over."

"Horrible experience DO NOT BOOK HERE!. I spent several days before arrival date calling and emailing everyday trying to speak to someone about a question but no one ever answered the phone or called me back, took them two days to answer me back the day before arrival with an email and when I emailed them back for more information they never answered. The site we even booked through tried calling them but again no answer. We ended up canceling our reservation through our booking site and couldn’t find a hotel so last minute so we had to drive home. I wouldn’t recommend this place to anyone. Horrible customer service because there wasn’t any at all, except our booking site received an answer when they denied our full refund. After four days of calling and emailing up until hours before they never had anyone available to speak to or no one every called us back. AGAIN HORIIBLE CUSTOMER SERVICE BECAUS ETHERE WAS NONE WHATSOEVER!!"

"Our room was on the first floor, and the noise was so bad we had to leave after 1 night (3 nights originally booked). Every footstep, dropped item, toilet flush and laugh from rooms above and next door was loud enough to keep us awake all night - and we are usually sound sleepers. There were people loudly walking through the alley all night as well. A bright light shined through one of the windows from the alley and could not be blocked by the window shade. We asked if it would be possible to move to another room in the building - which is entirely owned by Maverick, it seems, and that request seemed reasonable even if we had to pay a higher price. But that request was denied, as well as an earlier request for more blankets. We were forced to check out and stay at a hotel nearby for the final two nights. We were only refunded 15% of the total cost. Do not stay here and be wary of companies like Maverick Suites."

"My parents stayed there and had a very bad experience. Unfortunately, they found their visit to be below their expectations due to a few issues they encountered. Firstly, their room (Number 11) was located right next to the elevator, which resulted in a substantial amount of noise throughout the day and night. This caused considerable discomfort and disrupted sleep. In addition, they reported a noticeable lack of room service. Last year, they enjoyed daily room service when we booked through AirBnB. (Also, last year's room was on the second floor and was not loud) However, this year there was no such service provided. As a result, the bed sheets and towels remained the same during their entire stay, which was not in line with their previous experience or expectations. Given these unfortunate experiences, I must express that they are hesitant to consider a return visit to your property. Further, based on their experience, we would not recommend this property to friends and family. I write this with the utmost respect, hoping that our feedback can be used constructively to improve the experience for future guests at your property."