Bernie & Phyl's Furniture
30 Fox Run Road, Newington, New Hampshire, United States
About the Bernie & Phyl's Furniture
Bernie & Phyl's Furniture is a renowned furniture store located at 30 Fox Run Road in Newington, New Hampshire. Offering a wide selection of high-quality furniture and home goods, this store is the go-to destination for anyone looking to furnish their home with style and comfort. With a reputation for excellent customer service and competitive prices, Bernie & Phyl's Furniture is a must-visit for those in search of the perfect pieces to complete their living space.
Photos of Bernie & Phyl's Furniture
30 Fox Run Rd, Newington, NH 03801, United States
Opening hours of Bernie & Phyl's Furniture
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews of Bernie & Phyl's Furniture
"Our experience was great. Our sales person, Brian, was helpful and patient with us. We took quite a while deciding what we wanted and Brian shared all the details we needed to help us whittle down our choices. Once we finally decided, the sale was quick and easy. We would visit Bernie and Phyl's again for whatever we need next for our home."
"I needed to make a purchase for a loved one who just bought their first home. I was lucky enough to get Kyle on the phone.Kyle went above and beyond which is just so rare these days. Kyle was so polite, so patient and extremely helpful. I will definitely seek Kyle out again for all future purchases!"
"We had a great experience. Our Sales Associate, Rhonda, was personable and professional. We found a very comfortable S&F mattress and Tempur adjustable base. The price was comfortable too. The whole process went well with no high pressure that can happen at other stores. Delivery was prompt and when we discovered a problem with our headboard bracket they took care of it with a replacement bracket very quickly. We will definitely be back to Bernie & Phyl's."
"Our experience was very good, with no high pressure sales person following you around. We were left to browse around at are own pace and if we had questions we could find our sales associate, who was extremely knowledgeable and helpful. Again, there was no pressure to close a sale, which made the entire experience much more enjoyable and at a pace that was not rushed. I would recommend Bernie & Phyl's and our sales associate to anyone."
"Sort the reviews by "lowest" first and see what's really going on. Disappointed in how my order was handled. We ordered a full dining set and a full bedroom set in July. We waited over 7 weeks for the furniture. Upon delivery, one of the items had a noticeable sharpie pen mark on it; the delivery guys pointed it out and told us to refuse delivery, which we did. We were informed that Bernie and Phyls would try to fix/clean it up and re-deliver. We waiting another 2 weeks for the "repaired" item and the mark was still there; the delivery guys suggested we refuse delivery. The furniture isn't cheap, I'm surprised this was acceptable by Bernie and Phyls standards. Our next course of action was to re-order the item. The same day we refused delivery of the not so repaired item, I placed the order with a woman at the corporate office...or so I thought I did. 2 weeks later, I called the store to just check in on the status and they said no order was placed and that they were waiting to hear from me. It's been 2 whole weeks - why didn't you follow up? It's now another 4-7 weeks because of the lack of communication and frankly, incompetence on the store's part. Our sales person, Rebecca, was so helpful and this ordeal has really soured the whole experience for us."
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