Margo and Company Inc 9 Parker Road, Barnstable, MA 02655

"Margo and Company, formerly Seaport Village Realty Osterville has the best supply of rentals year round even in a tight market they were able to help my friend find a great home that fit their budget and needs. They did not give up."

"Caveat Emptor The rental through Seaport Village Realty has not lived up to the statements of Ms. Piscano. It is noteworthy that we have not seen her in the six months since viewing the property as she communicates only electronically during the night. In at least six visits to the office she has not once been present. It is possible the lapses were genuine on her part as she often appears unaware or even confused as to circumstances among clients. Fortunately her secretary, Ms. Moser, has been a consistent presence and has had no such trouble. Unfortunately, Ms. Moser does not seem to have the authority as the realtors. As examples, we were assured by Ms. Piscano that basic repairs would be complete when moving in. However, it took over one month to have operational stove burners and over two months to have a working dishwasher. These were effected only with persistent effort, including office appearances and a certified letter. The discussions on the negotiated rates were also "forgotten" by Ms. Piscano four days before the move, resulting in a "compromised" higher rate. More alarmingly, Ms. Piscano did not provide a Statement of Condition. She stated we should occupy the property "at least two weeks" before providing a list of problems. Yet Massachusetts Law requires any statement of condition on the tenants part to be submitted within 15 days. Here again, no response (as required) was issued from Seaport Village, despite their handling all documents for the landlord during the move-in process. We have never found it necessary to research housing law to protect ourselves or to get the most basic repairs completed. We chose transacting through a real estate agency to forgo such hassles. One can only hope this business experience is isolated; still it remains shameful. Ms. Moser has been attentive and thorough. The business might do well if she operated it (de jure)."