Rent-A-Center 57 Everett Avenue, Chelsea, MA 02150

"Knew they had no delivery drivers and still took our money and kept saying the next day until the next day came and still nothing !"

"Are you kidding me !!! 175$ gaming chair. But through you guys is almost 2000$ seriously!!! Insane!!!! Not right! Highway robbery. Someone has bad credit so let's screw them even more!"

"It certainly feels like a scam to me. It’s 100% meant for renting and not buying, bought a bed from there and any type of movement it makes the whole bed shake and certainly not make it feel secure."

"Manager Juan definitely needs some training in professionalism...... apparently they just hire any body to be management because I cannot wrap my head around this man could possibly be in charge.....Only go to this place if it’s your LAST LAST VERY LAST OPTION...."

"The worse managerial skills ever. I have been a loyal customer for many years in the past at a different location but the Chelsea location forget about it. I have purchased Items from this location in the past also and never have experienced such, Rude, Disgusting, Customer Service Skills ever. The manager Juan Santiago he claimed that being his name was harrassing, threatening and cussing over the phone for a financial dispute that could have been resolved within time. I will make sure HEADQUARTERS find out exactly the type of ppl work there. The day of the delivery they were 6 hrs late then the mattresses reeked of Marijuana I report this the next day. Nothing was done no. would you like us to exchange it nothing. Again something needs to be done with these people lack of CUSTOMER SERVICE SKILLS."