Rent-A-Center,

38 Warren Street, Boston, MA 02119

"Din tree deliver the promises ... sorry.. corrections... They didn't do what they told me... I wanted to bye a bedroom set cash they say when i ask if the mattress was includes... walking out the door I clearly ahhh the guy at the counter, if it was included, which he answer yes. Let me clear this... it wasn't a new one they had just brought it the day before. I went to get the money. And when I check all they included he say not the mattress and that If I wanted the mattress I had to buy the frame too... I got mad and ask why now he change his word.. grew say, I didn't say that..I told him... you have Cameras check... I was not alone either. So.... they don't deliver their promises. you figure the rest. Very disappointed."

"I only owed 350 dollars until the item was completely paid off and mine to own.. They would blow up my phone and never leave a message and how am I supposed to know they’re contacting me if they don’t leave messages, I only recognized the number from a letter i received on 01/25/2020 which was post marked the 01/23/2020 and in my harassing and threatening letter it stated I had 5 days from 01/20/2020 to return property or else.. little does the manager who sent this letter know that I know she pre-dated the letter and then in writing lied about the dates and then to receive the letter on the deadline date really was classic. Of course they’re was no signature and the information that was in the letter was never stated in my contract and i looked at my contract over and over again so RAC on Warren Ave in Roxbury Ma you messed up and you messed up big time.. it’s against Mass Law to harass my employer, myself and my references and believe you me corporate is going to be hearing from me and yes I know your name.. I already emailed cooperate and will be faxing over the falsified letter I was sent also and going through all this over 350.00 which I did pay and received my certificate of ownership. Monday morning you bet ill be faxing the rude, falsley written letter RAC sent me, I will also be faxing corporate my phone records to see the harassment calls I received and how many times in a day they call.. i was getting 10 calls an hour.. This is gonna be on going this manager shouldn’t be in the position she is in and cooperate is going know about her and see my evidence."

"Very unprofessional an ratchet they need to be closed down This rent a centre is by the the worst one by far. Don't even bother to deal with them not worth is the fat black girl that speaks Spanish is always eating with her shoes off how unprofessional not only that she is very disrespectful with her mouth! An know one wants to give me the owners number or corporate to report her !"

"I rented a recliner from here and it was supposed to be delivered between 12-2 pm...it's now 5:45 pm, I've had to call 3 times and it still isn't here. If you're going to be hours late, at least have the decency to call."

"First of all the new management personality and customer service run half of the customer away from the store,The manager Louis he is very professional he handled the business right he knows all about customer service and I'll give him an A+ plus plus, The rest of management you'll need help with customer service buy books read up on how to handle people ,we The people bring in the money into the business ok,so please handle us with respect because without customers Rent A Center will have no business..."