Ethan Allen

"I waited 13 weeks for the kitchen chairs to be delivered . The week before delivery I sold my old chairs. I called on the day that delivery was supposed to be made only to be told another 8 weeks delivery issue. By by Ethan forever I will take my money and run. No call no nothing is unacceptable in my book."

"We also had a wonderful experience finding a couch for our new home! Roy made the process of finding our perfect couch so easy. He was very knowledgeable, kind, and genuine. We highly recommend Ethan Allen! Fantastic customer service."

"I had a wonderful experience ordering chairs for my bar top counter in my kitchen. We stopped in needing guidance on color, design and Roy was able to give thoughtful suggestions and ultimately guided us to chairs and fabrics we loved. Highly recommend Ethan Allen for your furnishing needs. Excellent customer service!"

"When I moved back to Massachusetts, I ordered a chest of drawers from Ethan Allen online. I knew it would take awhile to get the chest, but it did take longer than anyone could have predicted. When I emailed my local store to find out when I could expect the chest, Kaitlyn Fabre got back to me right away. She did some research on my order and found out exactly what was going on and let me know. Just knowing how orders were being delayed gave me an understanding of how much Covid has affected business, manufacturing, delivery - every part of the purchasing cycle. Kaitlyn continued to keep me updated on the progress of my order. Happy ending - my chest was delivered by a couple of great guys who represented Ethan Allen with their great 'white glove' service!! I have been an Ethan Allen client for 20 years and their caring staff is STILL the best!! Jeri"

"Kaitlyn was an absolute pleasure to work with! Her expertise and professionalism made our experience enjoyable and easy. During a time when many furniture stores are estimating a 6 month to yearlong wait for a couch, Ethan Allen can deliver in 8-13 weeks (depending on your selection). My wife and I finished renovating our home just a day before our son was born, which meant couch shopping with my wife at home, looking at photos. Kaitlyn went above and beyond to accommodate us, allowing me to bring a bag full of samples home so that my wife could feel the textures and see the colors more clearly before making a final decision. We then completed the order with Kaitlyn over the phone, and we have received updates on the order since then. We highly recommend Ethan Allen and Kaitlyn specifically, and we can’t wait for our new couch!"