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The Furniture Depot
3 James Street, Worcester, Massachusetts, United States
About the The Furniture Depot
The Furniture Depot is a premier furniture and home goods store located at 3 James Street in Worcester, Massachusetts. With a vast selection of high-quality furniture pieces and decor items, The Furniture Depot is your one-stop shop for all your home furnishing needs. Whether you are looking to furnish your living room, bedroom, dining room, or home office, you will find everything you need at The Furniture Depot. Our friendly and knowledgeable staff are always on hand to assist you in finding the perfect pieces to complement your style and budget. Visit us today and discover why The Furniture Depot is the go-to destination for stylish and affordable furniture in Worcester.
Photos of The Furniture Depot
Corner of Stafford & James, 3 James St, Worcester, MA 01603, United States
Opening hours of The Furniture Depot
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
11:00 - 18:00
Reviews of The Furniture Depot
"I just moved to Boston from TX. Had to shop online which triggered a little anxiety with not knowing or seeing the products in person. But I was pleasantly surprised. The delivery was great, they showed up exactly when they said they would. The furniture was great for the price. These folks have great customer service and the owner even texted me after hours to discuss delivery schedule and product info. I was very happy with what I purchased. And I would definitely buy from these folks again. Top notch company."
"I was a little skeptical with ordering from here because of all of the reviews. We ordered our kitchen set online, set as pick up. The online process was a little confusing. It does not have you select a store to pick up from and when you call the store they person answering the phone did not know any information. If you do the online chat it seems to go to the same person at their warehouse in RI, who was able to give us accurate information and pick up details. The table set came in 2 days late, they said a truck broke down. Things happen. A women who works at the store was willing to drive to RI to pick up the set for me incase it did not come in that Friday vs the original Wednesday delivery. Overall: The customer service I would give 3 stars. It would be nice if there were more details on the confirmation email. There seems to be some confusion with employees at the store where I would have given it a lesser review if it wasn't for the women I spoke to on the phone from the store who was in fact excellent and probably the only knowledgeable person in the store. The furniture came 2 days late to the store but it was easy to put together and better quality than the last set I received from BOBs furniture a couple of years ago."
"Don't buy here bad service never take the insurance is no good. I went there for a copy of my purchases and they came with excuses I'm still waiting the call. The person in the counter with this only face, when I went to ask for copy. I bougth more than 2000 in furniture plus the stupid insurance."
"Terrible. Got living room set delivered 1 1/2 days after delivery date. I was told I'd pay $155.00 for delivery & removable of old furniture. I paid $300.00 Delivery we're guys nice . Furniture company . Totally unprofessional"
"I'm calling the Better Business Bureau on this place. They sent the wrong furniture 3 hrs late and it looks cheesey. We informed them the wrong set/size/brand was delivered. A week later and still very late with the same run around excuces. Terrible! Across the board unprofessional! They suck!"
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