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Petco
20 Whitten Road, Augusta, Maine, United States
About the Petco
Petco is a leading pet store located at 20 Whitten Road in Augusta, Maine, United States. As a one-stop shop for all your pet needs, Petco offers a wide range of high-quality pet food, toys, accessories, and supplies for dogs, cats, birds, fish, and other small animals. With a commitment to providing exceptional customer service and expert advice, Petco is dedicated to helping pet owners ensure the health and happiness of their beloved companions. Visit Petco today for all your pet care needs.
Photos of Petco
Turnpike Mall, 20 Whitten Rd Ste 6, Augusta, ME 04330, United States
Opening hours of Petco
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 19:00
Reviews of Petco
"Adorable animals. Clean facility. Shelves are always well-stocked. Friendly & knowlegeable staff. No ferrets anymore but they have chinchillas now. There are spiders for sale as well. I don't think they have cats anymore either."
"I will start by saying they do have SOME good staff, and I actually had a nice conversation with the manager regarding fish tanks. However the guy that works the fish department is not fun to deal with. I can never find anyone around the tanks, and when I do it's like I'm bothering him. I normally go to Petsmart, however I was looking for a cory catfish and Petsmart didn't have any. While I was there I noticed they were having a sale on their tanks, so I picked one up at an amazing price (plus extra 15% off because the leveling mat was missing, which I was fine with and would have bought it without the extra off because it was a damn good price). Grabbed a few random items for the new tank so I could set it up and start it cycling, then headed to get my cory. Apparently I was bothering the employee, but he did come over quickly to assist. I told him I wanted a cory, and he immediately eyed the tank in my cart and asked if I already had a tank setup. Now I do realize that a lot of people will buy too small tanks and just throw fish in them so it kinda was a legitimate question, but the attitude behind it was a bit much. I explained that one of my corys died and the remaining one has been stressed ever since, so I'm hoping a new bottom dwelling friend will help. As he is getting the fish out of the tank, he decides to educate me that these fish are actually loaches but they have them labeled as corys. Which if that's the case they are the most cory looking loaches that I have ever seen. Not to mention the fish department is hands down the most disorganized part of the store, you can't get to half of the shelves because there are unshelved items everywhere. The rest of the store is fine, as well as the rest of the employees that I have dealt with. I go to Petsmart now for my fish needs, and I actually just replaced my tank filter because the only place I could find replacement filters was Petco (nothing really wrong with the filter, I just don't want to go into the store). It's sad that one employee was the reason behind me switching stores. I will go there if I absolutely need something that I can't get anywhere else, but otherwise I'm all set."
"I love the variety Petco has and seeing a very friendly and professional William. His customer service skills are excellent. He's very approachable, kind and friendly. He is an animal lover for sure. If you could put this in his file as the highest commendation, and for future promotions and raises, I'd sincerely appreciate it! Have a wonderful day. :-)"
"Poor beta fish are barely living. Updated That's good. Because I bought our first ferret there because I was pleased. Plan on doing it again for Christmas. But the staff Friday night (10/20) literally followed us around pushing us out, they had no patience . Just didn't want to be there, it's a pay check. I get it at some we all go home and want to. But 3 of them were literally sitting on the floor by the door waiting for us to leave. That is critical time those beta fish could've been received water. My husband and I put our stuff down where we were no sale and walked out."
"The product 7+small bites, wasn't on the shelf...the man on the check out took the time to go out back and found just what was needed, I believe he was hearing impaired. It was so nice of him to stop what he was doing in order to help me. This was far beyond regular service and I appreciated it. This was @ the Pet Co store on Whitten Rd, Augusta, Me."
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