RH Outlet Foxborough,

330 Patriot Place, Foxborough, MA 02035

"Check prices on the website first! You may find the same item brand new for significantly less on the website (even non-member prices including shipping)! I bought a sofa chair for $1750 without cushion covers (which I was aware of). They said I could buy the covers online, but what they didn't tell me is the website will charge $300 S&H for *cushion covers*. So I will have to spend another $500 just to get the cushion covers, for a grand total of $2250. Then imagine my surprise when I find the same chair on the website brand new and on sale for $1718 including cushions and cushion covers (or $1359 with $175 / year membership)! So I could have paid a total of $1854 for the brand new item on the website, instead I will pay a total of $2250 for a used item with new cushion covers. I suppose it's my fault for not checking the website, but in general a shopper expects to pay significantly less at an outlet so I did not think I would have to! Learn from my mistake!"

"The staff here are rude, unapproachable, and they talk to each-other and ignore the customers. Needs some serious service changes."

"So not worth it. Prices are actually too high for an outlet selling furniture that has been used and returned. Make sure you look at prices on their website. They compare prices to full retail. These prices are about equal to the member price which anybody can get. The women that work there are useless. They stand behind the counter talking. I don't like a sales person bugging me every second, but these women just ignore you. I bought two chairs here on a whim only because I liked them. Based on the label they were 2 years old. The legs had felt on the bottom. Yes, this means they are used. Than they charged me extra for the cushions. What? these are dining chairs. The price did not say the cushions were extra. This store is a total rip off."

"My husband and I popped in really quick tonight to look at some tables for our dining room. It was quiet since it was about 1/2 an hour before closing time. There were two ladies working. One was so sweet and super friendly. She asked if we needed help. (She was blonde and dressed in black). She let us know that if we looked online and saw something at the regular RH that we liked, we could let them know so they could let us know if one came in. At some point, that lady went to the back or something and I wanted to get info on a table that was already wrapped up and ready to be delivered. So I had to ask the bigger lady in the pink sweater to help me out. She seemed very put off that I needed help. She was very short with me when I asked if I could see the finish on it and get the dimensions. She told me she wasn't going to unwrap it. I obviously would not expect that, but she could have pointed me towards something that was similar and at least been a lot more polite about it. RH Outlet, if you're reading this, this woman needs to be retrained. She was awful."

"Which are the bargains and which were full price? No one would know the blue velvet chair and the little side table were from the outlet in Wrentham, unlike the rest of the room which was furnished out of RH-Boston. You can get the same goods and save money. Staff is accommodating, and I love the bargains!"