Macy's,

1 Worcester Road, Framingham, MA 01701

"John helped us with the rug, he was amazing!"

"Not the same place 30 years ago. Limited selections and little or no help. We did 2 laps and not one salesperson engaged us."

"It is located in the shopper's world. Lots of friendly associates are available."

"TERRIBLE STORE ASSISTANT in the ladies shoe department, named George. He treated me today with so much disrespect. I waited in line to get shoe sizes and another lady skipped the line and I told him I was there first waiting, he said “I know you were here first but what do you want me to do?” .. then I continued to wait and when he came back instead of thanking me for waiting and helping me he proceeded to say “do you even work? You probably don’t even work”.. and then said he wasn’t going to help me, at that point I just left. I feel sorry that he is so unhappy that he needs to treat people like this and especially customers. Macys HR: please improve your customer service and train your associates basic respect and manners, or do not have people like George work at your stores. So disrespectful. George, to answer your question.. I do have a pretty awesome job and I would never treat anyone the way you treated me."

"Went in to get a new rug. The experience was a very very happy one. John is stellar. He listened to all the criteria I needed in this rug and absolutely 100 percent fulfilled my expectations. What a wonderful nice professional and extremely knowledgeable person. Highly suited for his job. From start to finish. A 10. Thank you John! I love my rug and it is a perfect fit in my home. Highly recommend for an enjoyably amazing day!!! Thank you for being great at what you do! ❤️"