Atlantic Furniture-Pawtucket

"Would not accept an exchange after 48 hours for literally the same couch only bigger. No reason just policy. Perfectly fine brand new couch but no deal. Sorry but no. No you can't speak to my boss I'm just sorry and that's all."

"This place has decent furniture, they also offer Layaway."

"If I could give zero stars, I would. I am just recovering from ankle surgery, and I have not slept on this bed since I purchased it in July because I could not get up the stairs. The one time now that I actually go to sleep on the bed the bedframe snaps. Very dangerous and could’ve set me back on my injury. I finally have someone come lift up the mattress and the box spring to see what’s going on and not only is the frame metal with zero slats, just three pieces of metal sticking out about 3 inches on the inside on both sides. They also sold me a mattress with a wooden box frame without even telling me that the framing for the bed was metal. And they could care less. Because I haven’t been able to sleep upstairs due to my ankle surgery the beginning of August. Brand spanking, new like you could lick the entire thing and be fine. Absolutely horrible customer service because they should’ve had someone come over here and check and they will see that there’s absolutely no slats. I paid for full furniture not half ssa furniture. Very quick to take your money though. Never again!!! Please spend your hard earned money somewhere else!"

"Your customer service lady is rude. Cuts you off. I was just trying to get help on getting replacement parts and she kept saying “I can’t help you. You called the wrong number” Then I called another number and she answered again and said “you called already. I can’t help you!” When it states “any American furniture dealer can help” and you’re the one with the details on my bunk bed!! I just needed direction or help finding the right number and she did not have any patience for any calls today. Please hire nicer humans."

"DO NOT WASTE YOUR MONEY*** this establishment is by far the most unprofessional/ unethical place I’ve ever purchased furniture from. Not only are they selling cheap over priced furniture but they are also misleading when advertising as well. I purchased a bed set with box spring and not even a month in I realize my box spring was split in a half.I was also surprised to see my box spring actually had no strings? and so I call the establishment and was told to send an email with pictures of my broken box spring only for the owner of the company STEVEN COLETTA to tell me that my kids were probably jumping on my bed and broke the box spring…not only was the response unprofessional but also very rude. I have no children. Mr.COLETTA also stated that I never purchased a box spring and that it was a so called foundation under my mattress. FALSE ADVERTISING”” how is it my fault that I assumed the box spring that looks like a box spring had no springs in it?, FAILED to mentioned that was NOT a box spring but a foundation made out of wood. they clame this confusion never happens but yet the warranty for the so called foundation not box spring is only 7 days. hmm how convenient…DONT WASTE YOUR HARD EARNED MONEY HERE!!!"