Lovesac

"Ashley was fantastic along with her manager. They helped us get our furniture delivered to Chicago without any fuss. Great work thanks."

"Tyler and his team are amazing. I worked very closely with Tyler and his expertise and recommendations were excellent. He is incredibly responsive , patient, and made sure that all the questions my wife and I had were answered. We live in Boston but picked the burlington location because we heard it was a little bigger. We will continue to use the same location because of our wonderful experience."

"Run, don’t wal, but run to the Burlington Love Sac store!! I do a lot of research before making a large purchase and my recent purchase of a love sac sactional was no different. I was a little nervous about purchasing a love sac, I tend to be a traditional style type of gal and I wasn’t really sure I wanted a love sac (I mean my brother had one in college) but Whoa, was I impressed! The sectionals are quality, sturdy, beautiful and totally and completely customizable so they are a great choice for a growing family or for anyone who needs to change things up like I do. You can change the color, fabric or set up (two couches, no problem, a couch and 2 chairs, no problem) and the fact that you buy pieces means that if I need to expand or if something gets damaged (I have 2 cats, a BIG dog, a teenage and a husband, need I saw more) I can just replace it! Ok, now for the real reason for my review… the team at the Burlington store was AMAZING! First they work as a team and really work together to make sure each customer receives the best attention and support in making a decision. This is not a high pressure place, it’s a relax and cool place to learn about their product. I think over the course of a few days I must have worked with everyone there and it was seamless! A really amazing sales experience. However what really blew my away was the text message I received after my furniture was delivered. Honestly I didn’t notice the message until days later and responded at 7pm without any expectation on receiving a response and nearly fell out of my very comfortable chair when I received a quick text back! I work I a service industry and this team is tops! Taylor - Thank you for being a superstar!!If you are in the market for living room furniture Love Sac should be on your list to check out and if it is RUN don’t walk to Burlington! You won’t regret it!!"

"Our LoveSac couch has shipped and will be arriving over the next couple of days. I can’t really speak to the quality of the item yet, as we are waiting for our basement to be finished to set it up. That being said, the customer service is nothing short of PHENOMENAL!!! Jack at the Burlington Mall store was knowledgeable, personable, and even put on some tunes so our 3 year old daughter could dance! He was an absolute pleasure to work with. This was not an inexpensive item, but receiving that level of customer service, and the continued service with shipping updates, directions for when the couch arrives, etc., really makes it worth it. We had a great experience and can’t wait for our new couch, sac, and ottoman to arrive!"

"Wonderful experience at Lovesac Burlington, MA. Went to the store a number of times while deciding on a configuration that would work in our family room. Each time we were greeted enthusiastically and provided all information we needed to confidently make our decision. Staff is super friendly and knowledgable but never made us feel pressured to move forward. We placed our order on Easter Sunday, and despite being a holiday and a Sunday we were given all of the personal attention we needed to complete the order. Big thanks to Walter and Tyler!! Most highly recommend."