MerGo Property Management
Boylston Street, Boston, Massachusetts, United States
About the MerGo Property Management
MerGo Property Management is a leading property management company located on Boylston Street in Boston, Massachusetts. We specialize in serving small to medium-sized rental property owners in the Greater Boston area, offering customer-focused and value-driven services. Our hospitality-focused vacation rental management extends to popular vacation destinations in the Berkshires, Hudson Valley, Cape Cod, and other New England areas. Our normal business hours are Monday to Friday from 9am to 5pm EST, and we are closed for federal and state holidays. However, we are available 24/7 for emergencies, ensuring that our clients receive prompt and reliable assistance whenever they need it.
Photos of MerGo Property Management
Boylston St, Boston, MA 02116, United States
Opening hours of MerGo Property Management
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of MerGo Property Management
""I am currently residing in a property managed by MerGo in Somerville, having recently moved in during May 2023. Unfortunately, my experience as a tenant with them has not been the most favorable. It appears that all the rules and priorities are tailored toward homeowners, with tenants not receiving the same level of consideration. Upon my initial move-in, I was not provided with a "statement of condition" for the property. To my surprise, some maintenance charges were subsequently attributed to us, citing misuse, as determined by a technician's assessment when the same technician had initially assured that we will not be charged. However, without any prior communication, the charges were posted to our account and marked as overdue since 09/19/2023. When I raised my concerns with the management (finally answered after several call attempts), they indicated that they trusted the technician's assessment and were still in the process of validating the invoice before charging us. As a result, an official email regarding this charge was sent to us on 09/29/2023. I am really unsure how that this charge was marked as overdue on the portal since 09/19/2023, considering that they were still in the process of verifying the invoice from the technician until 09/29/2023. Furthermore, attempts to contact them for clarification on these matters have been met with unresponsiveness, leaving my concerns unaddressed. In any case, I would strongly recommend prospective tenants considering properties managed by MerGo to thoroughly review the lease document (honestly a huge task considering how extensive it is). Additionally, I advise familiarizing yourself with Massachusetts's tenant laws and proactively seek clarification on any questions you may have. Also, note that MerGo does not provide explanations regarding their procedures or any important terms you should be aware of before moving in unless you ask them."
"Mergo has managed my rental condo in Boston's South End for the last 3 years and I have been nothing but happy with them. From maintenance issues, to releasing and vetting tenants they have been excellent partners and have made my life so much easier than when I managed the unit myself. Would highly recommend!"
"Have been working with MerGo for ~10 months and I can't say enough good things about them! It's rare to find a property management group that has a "human" side to it, but MerGo has it! I truly feel like they have my best interest and the tenants best interest in mind. I wanted to find a management company that valued the tenant first --> property owner second --> themselves third in that order, and they have it. They're extremely easy to work with, and I never have to worry about our property being taken care of and the tenants being taken care of. Highly recommend working with them!"
"Nate and the Mergo team have managed my rental property in Boston for more than a year. They have been awesome, they are very transparent with their accounting and found me a great tenant when my place went vacant. Owning my condo as been so easy because of this company, would definitely recommend."
"I was referred to Nate and Lucas by a long-term Roxbury resident and trusted neighbor. MerGo has now managed my property on Fort Hill for almost three years, and I am SO grateful. They helped me with renovations, and then teamed up with a fantastic real estate agent to make sure the unit was occupied by a respectful and secure tenant. Over the years, as things come up, they are immediately responsive, helpful, well organized, professional, and kind. Best of all, they have kept my unit filled with great and happy tenants! I recommend MerGo very highly - I couldn't do it without them."
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