Neurologists of Cape Cod 1019 Iyannough Road, Barnstable, MA 02601

"Very unprofessional staff. Lady didn’t even give me a chance to speak and explain why I was calling in the first place. Shouldn’t be this difficult to get heath care help. Seriously do better when dealing with patients."

"2/21/23 Edit : lowering to 1 star, basically impossible to contact them. The call filter has no option to talk to a human if none of the options fit your need, like requesting your records to transfer practices I had an appointment for 4:20, but due to unforeseen traffic I would be arriving just a few minutes pas the 4:10 arrival request. I called to inform them of this as to see if I should still show up, or If I could cancel as to not get a no-show mark on file. My call got re-routed to an answering service that told me they closed at 4. I can only assume they stop answering calls at 4 due to my appointment time and still getting reminders of it/no early closing. It was already frustrating when my neurologist left the practice. Especially as they did not transfer me to the other one on staff, as they did offer to do so in a letter. Nor did they help me find a new one via recommendations or referrals. They were nice enough to let me see an RN, but honestly this recent incident is a snapping point as I had to wait several months for this appointment and I do not have the time to wait another several months for another opening."

"It is impossible to get anyone to pick up the phone. I'm sure the doctors are great but you can't schedule time with them. Several weeks of calls, multiple voicemails, a day of calling every half hour to try and get someone on the phone (statistically improbable to be that unavailable) and I can't get a returned call. Embarrassing and I couldn't tell you how they are still in business"

"No stars! These folks seem overwhelmed by disorganization. Poor followup and patient planning. An employee admitted to me my case was a mess. Sample medication dispensed for the sake of giving you something??? Still waiting for a phone call from the nurse. A Janky practice. YIKERS!!"

"It is frustratingly impossible to get through to this office,even as a patient! I have left a message Friday; no return. Called Monday and got disconnecting Teice, transferred ( to the wrong extension) in mid sentence, finally succeeded in speaking to someone to leave a note for an urgent call back today...no call back. Called again at 4:15 and waited on hold over 25 minutes for the answering service to pick up and when they finally did...immediately disconnected. If you ever need to get in touch with your doctor, don’t use this office!"