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Filson
52 Seaport Boulevard, Boston, Massachusetts, United States
About the Filson
Filson is a renowned clothing store located at 52 Seaport Boulevard in Boston, Massachusetts. Offering a wide range of high-quality apparel and accessories, Filson is a go-to destination for those seeking durable and stylish outdoor gear. From rugged jackets and pants to sturdy bags and hats, this store has everything you need to stay comfortable and protected during your outdoor adventures. With a commitment to craftsmanship and timeless design, Filson is a trusted name in the world of outdoor apparel. Visit their store in Boston to explore their collection and gear up for your next outdoor excursion.
Photos of Filson
52 Seaport Blvd, Boston, MA 02210, United States
Opening hours of Filson
Monday:
11:00 - 18:00
Tuesday:
11:00 - 18:00
Wednesday:
11:00 - 18:00
Thursday:
11:00 - 18:00
Friday:
11:00 - 18:00
Saturday:
11:00 - 18:00
Sunday:
11:00 - 17:00
Reviews of Filson
"Customer service is non existent. Tried calling and the automated system just disconnected (tried 3times)! There email states response within 24 to 48 hours and seven days later nothing. Their return policy states full price items must be received by Filson within 30 days, if you live on the east coast that gives you 14days (seven days to receive your order and seven days to return). So for Christmas I received a waxed coat ( ordered 12/7) the receipt states the return had to arrive by 1/7, with news year holiday there was no way to return by that date. Also, the return policy states that if the item is received after 1/7 the item can be rejected! No information on what happens to the item, returned to you or what. Tried calling the local store but they didn’t answer the phone either. So beware if you know your size then purchase but there’s no return policy in reality!"
"Strolling into the Filson store is like wandering into an alternate reality where the gold rush never ended and everyone's striking it rich – except for you. The prices make you feel like you've just opened your wallet in a strong wind. As soon as you walk in, the staff greet you with the kind of enthusiasm that says, "We can't wait to sell you a jacket that costs more than a small car." You start to wonder if they work on commission or just really believe everyone who walks in is a secret millionaire. The clothes, rugged and chic, whisper tales of adventures you can't afford. You half expect the flannel shirts to come with stories of the great outdoors, narrated by a grizzled prospector. And the salespeople, oh boy, they hover with the keenness of hawks, ready to swoop down with a $300 beanie. They treat you like royalty, and you start to feel like you're letting them down when you wince at the price tags. You leave the store with a complimentary bottle of water, feeling like you've just been part of a luxurious daydream. It's the reverse Pretty Woman – you want to buy, but your wallet gently weeps, whispering, "Maybe next time, champ." Five stars for making me feel like a billionaire for a solid twenty minutes."
"Great customer service staff who are very attentive. Although I disagree with Filson moving manufacturing over seas, the good folks here have nothing to do with those decisions. Clean store and lots of great pieces to look at. Will be back!"
"Have been an avid Filson fan for many years, sending family and friends their way providing a lot of business. Slowly loosing faith in this great brand by the loss of American made quality. Paying top dollar for goods made in Bangladesh and Vietnam for a target audience of Hipsters and trend setters that don’t stack up to the vintage Filson heirloom quality we all grew to love. I still Duck hunt in my grandfathers Filson jacket from the 60s. Something the new Asian made clothes could never do. And the cherry on top is when it is an American made good they jack the price sky high. I try to put my money in an Americans pocket before anyone else, a sentiment I believe the old Filson believed in as well. Hopefully there is a management change or a new direction fast because the Filson loyal are taking there money elsewhere."
"My boyfriend’s favorite store is Filson and I called before Christmas to see if they had a certain bib. They saved it for me so I could pick it up at the store. The staff was unbelievably helpful with sizing, later we got them hemmed and they were super knowledgeable, prompt, took them to the local tailor and had them shipped to him. He is so excited and I am beyond impressed with the store and it’s staff. Thank y’all so much!"
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