Lady's Secret

"After looking for 4 months for a gown finally found it here,My beutiful white,gold,silver dress is stunting,Owner is a gem,so many dresses suits,shoes,jewely to choose from.."

"I went to this store at the South Shore Location. I was looking for a wedding gown I saw one I thought was beautiful and wanted to try it on the lady was trying to charge me a nonrefundable 40.00 just to try on the dress. That's ridiculous I walked right out! and they lost a potential customer."

"They sell you damaged merchandise and won't give you any exchange or refund don't go here there rude and horrible This store sells broken things and also does not grill. Changes and they are horrible with their attitude and the Owner does not respond and does not take responsibility and they do not give a receipt and no phone number"

"Horrible customer service from an associate named Alexandria if that was her real name. Disgusting attitude. Dresses are overpriced and low quality material. Be careful they will purposely sell you damaged stained dresses. Then will not accept a return or exchange. Its unfortunate that this is the service in small own business that wants the support of the community . Over priced dresses not worth it"

"I sat in traffic for an hour traveling here from Beverly just to get there and have the woman tell me they are closing 1 hour and a half early which left me with 10 minutes to shop. I was pretty upset seeing as their website says they close at 7. They don't have many sizes and they aren't as stocked as the store in the mall. I'd recommend going to the mall store instead."