Karl Lagerfeld Paris,

1 Premium, Outlet Blvd Ste. 705, Wrentham, MA 02093, United States

"I had a very bad experience with this store at 1 Premium, Outlet Blvd, Wrentham, MA 02093 I bought some shoes and when I opened the box at home the left shoe with mojo, I return to the store and starting with the bad attitude of the very general manager unprofessional, pouting all the time, besides I had to give 8.58us because when I bought them they gave me a discount which seemed very bad to me but I was already so tired that I paid them because I want my shoes they only told me that they are in stock and You have to wait a few days and there is no problem, but they charged me because it had a discount on the day of purchase. It didn't seem good to me at all. On the contrary, it seems like a fraud to me because the discount is not my fault. that you yourselves as a company did"

"What happened to the staff here? All new sales team I been going there for years and all new people since the summer. Always on their phones and have no people skills??? What happened"

"Went to Burberry it was a dreadful experience. Came here and it was outstanding. What a fantastic customer service. I was greeted immediately I was left to look respectfully but the darling associate was engaged in a professional way that she was there to help. The exact way you wish to be helped. She is outstanding. Very knowledgeable about the brand and the designer that she represents. I worked in luxury for more than 20 years I understand luxury culture. She was fantastic. Laura is fabulous. She knows how to communicate and is a wonderful ambassador for Lagerfeld."

"Not open for customers during opening hours. Understaffed."

"I didn't like the customer service, nice products however they should learn how to treat customer"