LOFT

"Everything on the web states the store is "open at 9:00 AM, or currently open" on Saturday. Upon arrival, found the doors locked. I called and Kelly answered the phone. When I explained several places on the web said they were open, I received a snide remark, "in the mall we are open at 9:00 AM, but here it is 10:00 AM". I suggested the website should be corrected, and received a ruder response. I realize you can't control what the public posts, but as a popular store/large corporation, I would think the website would be important enough to be correct. And a proper response from the employee wouldn't be bad either."

"Fabulous crew! Every time I go, I feel like I am on a date with myself. The service is excellent. They always offer a changing room. They grab correct sizing while I am in the changing room when needed. Everyone is happy to be of service and always makes the customer feel like a friend! There's never eye rolling from the staff and I thank you for that because one worker can spoil the whole crew. The whole plaza in Acton has a friendly vibe. I love having good quality clothing and good service in this area of Mass. No need to drive close to Boston ladies! Thank you so much Loft! I love your employers and your location. Don't ever move your location! I can always count on the petite section. Keep doing what you are doing Loft in Acton! We love you!!"

"The sale was great. The prices are on the expensive side."

"Always very helpful. But not pushy they help you find a nice outfit. Can be a little pricey but they're close last."

"One of my favorite stores to shop in, not just because I love the clothes but also because I love the people! The employees at this LOFT are so kind and friendly. It's a smaller store but they have great petite's and sales sections!"