J.Jill 1245 Worcester Road, Natick, MA 01760

"If you’re not white American don’t try to go visit this store bad bad customer service and rude manager."

"I've been to this store quite a few times because I had some luck with J. Jill sizing in the past, but I probably won't be back since the poor service is pretty constant. I'm in my early 30s but look younger, so I don't fit in with their Target demographic I guess and their salespeople usually ignore me in favor of older women, even calling them ahead of me in the checkout line. The last straw was when I went to return items purchased online and got called up to the register after two older women who got there after me, and then when the sales person asked why I was returning I said the items were too large. She SCOFFED at me and said "These are small." I was so taken aback I stammered "I needed an XS I guess, but they don't make those in Tall". She ROLLED her eyes, half-shrugged as she finished folding the clothes, then asked me with a smirk if I needed anything else. Never going back, probably not shopping online either."

"Sales items were sparse, most sizes were out and sales people were not that helpful"

"We visited it on Saturday and my mom made a good purchase, but the service was not very welcoming, they didn't even ask if we needed help or even a hello, and it wasn't that it was full of customers, no, it's that we were like invisible, oh they didn't like us For being Hispanic, jumm, how sad you think to just sell, oh, to be working like that, that's fine, the service is so important, don't forget For those of us who consume, they have jobs. DLB."

"Good selection of women's apparel and accessories, good service."