Allen Insurance and Financial 51 Main Street, Waterville, ME 04901

"Not at all a pleasant experience when shopping for new homeowners and auto. Extremely short, unprofessional, and not helpful at all. But that should make the competitors happy."

"We were with GHM for 8 years for home and auto. When our mortgage was sold to a new lender GHM did not: 1. make changes in a timely manner. 2. Pay escrow on time resulting in a cancellation notice on our home insurance. 3. Contact new mortgage company re: home insurance coverage AT ALL until they were contacted by us to question the issues. This was 3 weeks after GHM was notified of change and confirmed with us. 4. Wendy was nice enough to offer to call carrier re cancellation notice since we had escrow that was higher than premium. Martha took the phone from Wendy and stated they would do no such thing, they were done with my policy and SHE was canceling our policies effective 7/22. When I followed up on 8/1 RE: cancellation since another withdrawal had come out of my account since then Martha informed me we needed to sign forms canceling. I again questioned the delay in notice and pressed for emailed docs to sign. Once signed and confirmed receipt we were informed we would have out refund by 8/15 for cancellation effective 7/22. Martha stated I could call her on 8/15 but she expected another call would be unnecessary. When follow up was done at 3:45 on 8/15 we were told everyone was on vacation, there was no one available but the check was mailed 8/11. If you want to micromanage your insurance and pay extra for horrible customer service this is the place. Our new agent is saving us over $30 a month on car insurance and our home premium is $100 less a year with better coverages. Overall Martha's horrible attitude and performance saved us money by leaving this agency"

"We recently changed our insurance after many years with the same agency. I called just to get a quote as part of the "Quotes for Kids" where $10 is given to a local charity for each quote they provide, regardless of whether or not you decide to go with them. I was very happy to switch to GHM Insurance Agency. They were able to give me more coverage on my home for only pennies a year more than my old policy!! My agent Mindy was not only very knowledgeable but she so easy to work with. I am very glad I decided to make that call and made the switch to GHM!"

"I recently changed my insurance to GHM Insurance. They were great to work with. Not only did they save me hundreds of dollars on my car and house insurance, the agent I worked with was friendly and knowledgeable, and helped me make well informed decisions about what coverages are right for me. If you want to save money on your insurance, I'd strongly recommend you call GHM.""

"“I recently switched my car and home insurance to GHM. They explained several discounts and savings options to help me lower my premium, which I used to increase my coverages to give me better protection. I definitely recommend you contact GHM if you want an objective review of your insurance and suggestions on lowering your rates while improving your coverages like I did.”"