Bay State Skating School 393 Totten Pond Road, Waltham, MA 02451

"Staff was so patient with my neice who is a new skater. They took time to do everything to make her comfortable on the ice. She can’t wait to go back for the next lesson . Would highly recommend !"

"Bay State is the best! The staff have always been professional and so helpful. Over the years all of my kids and my friends’ kids have learned to skate from the pros at Bay State."

"The quality of the teacher my daughter had was awful/unsafe. It was her first time skating. All the kids were new. The teacher had the kids line up right next to each other on the cement floor outside the ice with their skates on. Their shoulders were literally touching. He told them to stomp their skates, and my daughter fell. Since they were so close to each other, the child next to my daughter stomped on her fingers with the skates. My daughter needed medical attention. I asked the teacher if the kids should be further apart from each other. She brushed me off saying that kids get hurt in skating and that we didn't have to come back if we didn't like their practices."

"I enrolled my kids at the Quincy location and they absolutely love it. The instructors are top-notch! They are very patient with my beginner 5 year old son. Both he and my 8 year old daughter look forward to going for skating lessons every week."

"Most of the Bay State Skating instructors in Quincy, it seems, they are not well educated/trained. There is only one lady instructor In Quincy which was very kind and friendly, but unfortunately she is not working with the kids - she is training only adults. First, they do not know how to interact with the kids and/or parents, and second, they do not seem to have any passion for their work. I have the feeling that they are just waiting for the time to pass, and get the money for that day. Their language is very brutal with the kids, my daughter had to cry many times just because of the way they interacted with her. They don't have any kindness toward the kids, very cold people. I tried to approach one of the instructor to explain some of the needs my daughter may have, but she didn't show any kind of interest - her attitude was very cold toward us, she didn't show any kind of interest of learning about the needs of the kids. So disappointing!!!"