Elm Auto School 262 Elm Street, West Springfield, MA 01089

"Lora was great. One thing that sucks about here is that if you miss a driving school class you gotta wait an entire month. Regardless, good school and people"

"I had a great experience here after trying to get driving lessons as an adult with no prior experience at two other local driving schools who were willing to let me book my road test without the proper on the road experience thus setting me up to fail......But Elm was top tier.....The one younger female instructor (Lora) I went through my lessons with at Elm Auto was extremely patient and helpful with my on the road anxiousness as a new adult driver and really helped me succeed so I could pass my road test."

"Very unprofessional driving instructors. From the moment the road test started to it ended, the female driving instructor had an attitude. What caused her to fail me was because she told me to pull over and stop the car as if we’re getting out. There was no hill. And when she asked if I knew how to park on a hill after the test was done I said yes and she proceed to ask so why didn’t I do it on the test. That’s when she began to talk over me whilst I was trying to explain that she didn’t tell me to do it as if there was a hill. They also had two people in the back taking notes and one of them said I was speeding during the test when I was constantly looking at the speedometer to make sure I was staying at 25 mph."

"This is the best driving school in the area , I’ve been to other driving schools in Springfield and they weren’t as helpful as elms. After failing my license twice via two local driving schools , I decided to give elms auto school a chance and that was the best decision I had ever made . My instructor was Bethany and she was AMAZING ! She understood my anxiety when it came to driving and helped me build the confidence that I needed and helped me believe in myself. Elms has one of the best staff I’m so glad I went there . Like they say third time is a charm im so glad I can finally say I passed !"

"Driving instructors are harsh and demotivating. They only focus on most of the maneuvers we use in everyday driving but what about actual parking? Ever since I’ve gone there not once have they taught me how to park. I had to ask. I thought that came with the curriculum. Imagine paying all that money for driving school only to have instructors drive you around town for an hour, have you taking turns and parallel parking all throughout your lessons but when on your own you don’t even know how to park in a regular slot. I guess you’re supposed to gain that knowledge on your own. Not once have I parallel parked outside of the lesson but yet I struggle with parking in lots."