Rite Aid,

341 High St, Somersworth, NH 03878, United States

"If 0 stars or negative stars were an option I'd use those in a heartbeat. I'm HORRIFIED at how poorly this pharmacy is managed/run. This isn't fast food, this is MEDICATION. Employees are rude, dishonest, and I'm more than a little concerned about safety. I called last night to verify they had my meds and was told they did and it would be ready in the morning. Knowing how this place works I waited until THREE O'CLOCK to drive there to pick up. I was told it wasn't ready, to my shock. I was then forced to ask when it'll be ready. Lady goes back and then tells me maybe after 5:00. I was speechless. 40 minutes wasted trying to call and speak to a manager, can't get anyone to answer the phone. ARE YOU SERIOUS? Do better. MUCH better."

"The Pharmacy doesn’t answer the phone. Employees don’t do what they say they will do. I’ve been a customer for years. But after 3 days trying to get a simple prescription filled. And showing up for a 3 rd time for it to not be ready. My drs called in specifically and they told me they hadn’t because they had not checked. I can’t keep coming here. And I wouldn’t recommend it to anyone. I guess there is a good reason, they all flopped in Maine."

"I came in to load money onto a card in order to pay a bill I HAVE TO pay. I just had surgery and living week to week, money has been tight. It took all my money to pay my bill but Rachel supposedly the manager here, heard the wrong amount which cost me 5 dollars to load I said $65 she put in $60 and in order to put the other $5 on there it'll cost me more money. If it were me I would have paid it so the customer could have paid their bill. She didn't even apologize and laughed with another customer when I walked away clearly upset! What a horrible person Rachael is!"

"Great Mgrs. & staff in the 679 Central Ave. Dover, NH pharmacy. Rita's very personable, efficient, helpful, courteous & friendly. Matt checks everything & gives good information. Sometimes they have 50% off seasonal merchandise. I've purchased lots of toys, candy, gardening tools & small patio tables there. Vitamin sales are sometimes BOGO free. When I moved, I stayed with Rite Aid mostly because I trust & like the people there, but also the RXs & products. Great service, too."

"If you need your medication go to anywhere but here! I had shoulder surgery, very painful. Twice in less than three weeks a doctor sent over a prescription which I needed. Twice their pharmacy was closed during the day within hours posted as open! No warning, no answer via phone. I’m all done with Rite Aid!"