Ashland KinderCare 367 Pond Street, Ashland, MA 01721

"The communication of the people who work at this facility is unreliable. I was hopeful when I heard back from Sara immediately after submitting an inquiry for a tour. The tour was nice enough that we wanted to put our infant on the wait list. However, we had some remaining questions and the Director, Janet, was on vacation. I never heard back from Sara after she assured me she's get us answers and follow up once Janet returned, so I emailed her. Never heard back. Months later I emailed her again. No response. I was lucky enough to have an email about enrollment from Janice, the regional director, so I emailed her. She responded and got me in touch with Janet. Janet responded to me with a question. I answered the question and asked one of my own. No response. I emailed again a few days later. No response. Maybe she was on vacation again, but then I'd expect either someone else to cover her emails or to get an automated vacation response. I would never trust my child to be under the care of such an unresponsive facility. It's unfortunate because I did like the facility and the teachers, but customer service is just too lacking."

"Went on a tour of this facility recently (virtually) and it was wonderful. The person that gave me the tour was polite and answered all of my questions. Unfortunately we are going to end up leaving the state, but if I was staying in town, I would be choosing them for my childcare for my two kids."

"I cannot say enough about the amazing teachers and staff at Ashland Kindercare! They demonstrate best in class professionalism and genuinely care about the safety and development of my children. This is a learning center that emphasizes creative, experiential learning and truly puts the children at the center of all they do. Highly recommend them!"

"Great daycare with nice people! I enrolled my son through the backup care program and had great experiences with them. Will definitely recommend this place to anyone who is look for a daycare for their little one."

"My son started part time when he was 1 yr old and he's been there for a year. We have interacted with a few different teachers (as he has changed rooms as he gets older) and all are great. It's very evident that my son has developed many skills from attending Kindercare Ashland and has also formed a strong bond with the teachers there (he asks for them when he is at home). I never worry about my son when he is there and my husband and I appreciate the attentiveness of the teachers, as they ask questions to make sure they are caring for our son in the best way. Beth and Jen do a great job of running the center and are also very involved with the children in the classrooms."