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Village Silversmith
210 Andover Street, Peabody, Massachusetts, United States
About the Village Silversmith
Village Silversmith is a charming jewelry store located at 210 Andover Street in Peabody, Massachusetts. With a wide selection of unique and handcrafted silver jewelry, gemstones, and crystals, this store is a must-visit for anyone looking for a special piece to add to their collection. Whether you're shopping for a gift or treating yourself, Village Silversmith offers a friendly and knowledgeable staff to help you find the perfect piece. Visit today and discover the beauty and craftsmanship of Village Silversmith.
Photos of Village Silversmith
210 Andover St, Peabody, MA 01960, United States
Opening hours of Village Silversmith
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 18:00
Reviews of Village Silversmith
"Colored hair manager is miserable and rude. Sketchy return policy. Fake and poor customer service."
"Not actually a silversmith. They just sell modern silver jewelry. The staff is friendly but I drove a bit to get to this location because their store name was "silversmith""
"The Village Silversmith stands out for its exquisite craftsmanship and unique silver jewelry designs. The attention to detail in their pieces is truly impressive, showcasing a blend of creativity and skill. The store's inviting atmosphere and knowledgeable staff make the shopping experience enjoyable, and their commitment to using quality materials ensures lasting beauty in every purchase. For those seeking distinctive and well-crafted silver jewelry, The Village Silversmith is a standout choice."
"This place is HORRIBLE I originally purchased some item on 10/31/23 by DEBT (they say you have 30 days return with receipt and today is 11/13/23) anyhow few days ago I had gone to the store and return items but while I’m there I selected something else so for the new purchases they used what I retuned and did it as an exchange and so I left. Today 11/13/23 I ended up going back to the Peabody store because I changed my mind (bracelet made my wrist dark plus I took one of the items to jewelry store was told stone was not real) Felicia who was very rude and kept saying I will not get my money back on my debt (my original form of payment on 10/31/23) but instead I am to get in store credit which is SO WRONG to do. PEOPLE BE AWARE When returning an item make sure you get your money BACK DO NOT use that money towards your new purchase even if they say they will do an exchange and apply that money towards your new purchases, because God forgive you change your mind your gonna get store credit you will NOT get your debt money back. This place has the worst customer service this Felicia kept repeating herself to me like 30 times like I’m stupid or something, stating I will not get money back on my card I’m gonna get store credit and that is final. Felicia said she was the store manager but she has NO customer service compassion skills. While she was humiliating me other employees found it funny… Please take my review seriously if you have a return get your form of payment back immediately….DO NOT USE IT FOR ANOTHER PUCHASE or EXHANGE because YOU WILL NOT BE ABLE TO GET YOUR ORIGINAL FORM of PAYMENT BACK THEY WILL GIVE YOU STORE CREDIT. Shame on you, I am also gonna report them to better business bureau. Felicia acted like.oh well and would not give me owner corporate address so I can file a complaint she said owner is in Hawaii. Imagine that plus she was like we have no corporate office it’s a family owed business. That’s why they get away with this at the consumer expense. Plus there is no return policy that says anything relating to what happened to me it’s not posted anywhere to the consumer. Receipt does not state this!"
"I have been a long time customer of the village silversmith having grown up in Peabody/Salem for 25 years of my life but today I came home from Canada for a visit and went to shop. I found 3 stones I was excited to add to my collection, purchased them, and then went to admire them in my hotel room once the day was done. But I found that my pyrite cube sample was broken and glued back together underneath where they had the price tag! Seems very shady and the piece was not discounted at all. I have no problem.buying a piece like that as long as the merchant is truthful and fair. Not sly and hiding their mistake to make an extra buck off of me. Seems very rude and unprofessional. Make sure you examine your pieces once they remove the stickers."
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