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About the Zales
Zales is a renowned jewelry store located in Peabody, Massachusetts. With a wide selection of exquisite jewelry pieces ranging from engagement rings to bracelets and earrings, Zales offers the perfect piece for every occasion. Whether you are looking for a gift for a loved one or treating yourself to something special, Zales is the go-to destination for all your jewelry needs. Visit us at 128 Peabody, Massachusetts, United States to explore our stunning collection and find the perfect piece that speaks to you.
Photos of Zales
210 Andover St Rte, 128 Suite 114, Peabody, MA 01960, United States
Opening hours of Zales
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 18:00
Reviews of Zales
"The experience has been beyond 5 stars, the Zales store in Peabody, MA has gone above and beyond to help me in a situation no other Zales store would help with. David and Lila are exceptional managers and very familiar with products and policies."
"Wow what can i say! Dont even know where to start. Justin was such an awesome soul! Helped me through the whole process of getting an engagement ring. I own a restaurant and customer service is everything to me and justin met all my expectations of customer service. Answered all questions i had respectfully and kind! I suggest anyone that goes to this location to see him you will be in the right hands. Thank you justin you will see me back very soon!!"
"DO NOT SHOP HERE!!!! Please read this first. This store is responsible for an elaborate scam between the manager, David, and his brother, Tommy. David claims he is the highest man in charge and has no higher ups which suggests he owns zales which is not true. They fraudulently sold me an item saying it had been ordered, and lied to me about it coming in for over a week. When I finally had been fed up and came into the store they revealed that they had sold it, and they would no longer honor the price of what they had sold me which were 1 1/2 ct earrings. I have contacted customer service multiple times, and I was told a district manager would contact me even though that was a lie. The manager, David, told both myself and customer service that he would make sure no one contacted me regarding the matter. He also proceeded to lie to customer service about what was going on. He also said that Tommy, his brother, was new which was also not true. He has worked for zales for years from what Tommy had initially told me when making the purchase. Now I have to pay to find a lawyer which is ridiculous. This specific zales store scammed me out of 1221.35 +tax and stole a pair of diamond earrings from a regular. I’ve spent thousands of dollars here, and I promise I won’t spend one penny more at any zales since no one wants to take responsibility, and they will tell you ANYTHING to make the sell. Will be seeking legal help if anyone wants to suggest a good lawyer. Thanks for reading and good luck if you do decide to use this zales."
"I loved my service here. I got my girlfriend a beautiful engagement ring and for the right price too thanks to Justin the sales representative that works there. I will be definitely coming here for more jewelry going forward"
"Had a bad experience back in May getting my jewelry cleaned & checked. I was being pressured to buy something by one of the woman jewelers. I decided to give it another shot for my Nov inspection and was pleasantly surprised by how nice & professional Justin & David were. They both took the time to help me pick out a beautiful pair of earrings and a gorgeous necklace. They didn't pressure me one bit. I will definitely will be going back to the Peabody Zales."
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