Ashley Store 5 Driving Park Road, Manchester, NH 03103

"I bought a couch from them. The guy's name was ray. He did everything he could to give us the cheapest price. And he made sure the delivery date was all set about about 34 months later. I went back to buy a bed. I asked for the gentleman and he said that he wasn't there. So I dealt with a manager who was very grumpy. Was upset that the shift called out which I could understand. Then I listened to how she treated her employees and then I got why they didn't want to work there. The delivery date was completely wrong, they told me the wrong date they didn't do anything for pricing which I didn't expect on my couch, butt would have been nice on top of the grocery list of things that were going on there doing the paperwork took about an hour because they didn't have a clue what they were. Doing the manager had to call somebody else. It was ridiculous. I am not happy I was happy and now I'm not. It seems like this manager cares about one thing which is money and not customers which is wrong"

"I do not recommend this company. My boyfriend and I purchased a home in November and for the first time, I decided to invest in brand new furniture. We are absolutely disgusted by the customer service and quality of our experience. It’s a long read, but worth your time to avoid what we’re going through with this company. The day of our closing, we visited Ashley’s in Manchester. We spent thousands of dollars on a couch, oversized chair, ottoman and beauty rest mattress with an adjustable base. For starters, the employee claimed that the adjustable bases only came in queen size and convinced us to purchase one in the showroom to pair with the king size mattress we ordered. After weeks of waiting and finally picking up our mattress and frame, something didn’t seem right as the sides of the mattress were sagging off the base. Additionally, the store did not give us a remote so we had to make an extra trip back to the store to pick it up. After about a week or 2, I called the store, and it was confirmed that the bases in fact do come in king size and we were assured that one would be ordered, delivered and set up in our bedroom and the queen base would be picked up. Fast forward to LAST FRIDAY (remember we placed the original orders in November) - delivery crew shows up at my house with the living room set and king size base. An exciting day of finally receiving all of my furniture quickly turned in an absolute disaster of an experience that’s Ashley’s has failed to even attempt to make right. Not only could the delivery crew not carry the king size base up to our bedroom (claiming it was too heavy), but they put 2 holes in the walls of my new home and neglected to say anything ! They weaseled their way out of here, leaving my home damaged and my bed base in my living room (where it’s been for about a week now). I have been sleeping on the mattress on my floor after spending THOUSANDS of dollars for this set. The ottoman was left with only 3 feet as the delivery crew informed me one was damaged and needed replacement. Customer service later confirmed that no replacement was ever ordered. So, my current situation is as follows: 1. King size bed base is in my living room. 2. Two golf ball size holes in my wall of my new home. 3. Sleeping on my brand new king mattress on my bedroom floor. 4. Left with a broken ottoman with 3 legs that cant be used with no assurance that a replacement foot will be sent to me. I have contacted Ashley’s customer service several times over the last week and it is quite evident that making this situation right is not a priority of theirs. I have attached photos of the position this company has left me in after giving them thousands of dollars in sales."

"Here you can find everything you want. I love this place. There are some sellers, especially Kimberly. She helped me a lot in finding the dining room and the living room. I would like to thank them all.."

"Our experience at Ashley Furniture in Manchester was fantastic, thanks to Peach, our exceptional salesperson. Peach's approach was refreshing—no pressure, no hovering. She allowed us to explore without feeling rushed. The furniture quality exceeded our expectations, and Peach's assistance made the entire process enjoyable. Highly recommend!"

"We've been to Ashley furniture a few times within the past year and the sales lady (Peach) is BY FAR THE BEST FURNITURE SALES LADY!! please ask for her if approached by another sales people, you will not regret it. She's very knowledgeable, she will be around but not on top of you, she doesn't make it feel like your being followed. She is not pushy towards anything. For the past three days we have been actively looking for the best sofa for us and we visited 4 different stores with many different sales people to include "Ashley Furniture" Manchester twice in 3 days. Our first experience was Monday night and that sales lady was the worst! Ask for (Peach) I hope she stays in sales/customer service because I will purchase from her again. I can't say that about any of their other sales staff. To be quite honest, I will not purchase any furniture their unless she is our sales representative moving forward. Thank you Peach, your help was much appreciated!!!!"