New Pailin Jewelry

"I usually am not the type to do bad reviews and let it things go but I had to write this one. I went in last night to stop by before grabbing some food. I just got engaged and my ring size was a bit too big. So we had asked how much it was to get to resize and the guy said a price and we were surprised how cheap it was so we had him take the ring and resized it while we wait. When we got the ring back, I was almost shocked he made it fit perfectly and so I didn’t look in details how the ring was after. We paid and left to go eat. It wasn’t until we were ordering food I had take off the ring and realized how much indent the guy had made on the band. It was damaged and scratches and marks on the band. I showed my fiancé and he said it’s ok he will get me a new band. But that’s not the point. It’s sentimental to me and I should have checked it out while we were there but to realize no matter how much the cost was I was willing to pay to have it resized but to have someone ruin it and not even polish it smoothly was a big disappointment. All of the engravements were gone and it’s just disappointing. I guess you get what you pay."

"They did an amazing job with my Engagement Ring. THANK YOU!!"

"Best jewelry shop in the area!!! The staff was courteous, prices were extremely fair. Will definitely be buying from this shop again"

"One of my family’s go to jeweler..if you ask me, they are very well known in the greater Lowell community!! I like my jewelry custom, they did a phenomenal job. Highly recommend to any serious buyer."

"I bought my girlfriends engagement ring here and was very satisfied with the experience. I had done some research online prior to arriving and thought I knew what I wanted but once I got there and saw the stones in person I went in almost the opposite direction. They were incredibly helpful and patient with me and I couldnt be more happy with how it went."