Planet Fitness 22 Clifton Country Road, Clifton Park, NY 12065

"I WAS A PLANET FITNESS MEMBER FOR OVER 5 YEARS. BEWARE OF ONE TIME USE PAYMENT WITH CLIFTON PARK PLANET FITNESS. AFTER THIS INCIDENT I CANCEL MY MEMBERSHIP. I transferred to the planet fitness in Clifton Park. I was told I was making a one time payment to my account. So I had to sign my name on the debit card reader, but before I signed I asked again, “Am I making a one time payment?” the response from the manager was yes. So I signed but I sign for that debit card to be a secondary form of payment which was not told to me. I already had a primary form of payment on that account that at the time I was not using so it had no funds in it. With that being said every month after planet fitness would charge my account with no funds and then they would charge the card I used as a one time payment with the late fee and membership payment. When I went in the gym to dispute the charges they say “oh we explained it throughly before I made the payment and I signed. I try to explain the only reason I signed was because I thought I was signing for a one time payment. It didn’t matter. I am highly disappointed. I have been a planet fitness member for over 5 years. This is unacceptable."

"Whoever the front desk worker and manager are that were working 12/04/23 at 3pm must be having a really bad day because they seemed miserable and were not very welcoming. I was going to tan and workout but they made me so uncomfortable that I only tanned and left. I thought PF was a no judgement zone, guess I was mistaken."

"Very unfriendly! Came in to purchase a gym membership but had to use the bathroom. Asked to use the bathroom before we started the lengthy process of signing up and was declined rudely. She said I couldn't use the bathroom before getting a membership. So now having to leave to find a bathroom I most definitely won’t be finding my way back there anytime soon! Vent fitness here I come.."

"Parking is very easy to find but I went in the morning and I wonder how much harder it is during the day as it’s in the mall. The staff at the front don’t always greet you or say bye when you’re leaving which makes it a little less homely. I’m used to more pleasantries at the other gym I used to go to. Doesn’t make or break the place but it helps make it more friendly. It’s laid out with the cardio equipment all the way at the front and the lifting equipment toward the back. There are plenty of treadmills and only 4 stair steppers. One of the stair steppers (far right) is set to limit you to 28 mins + 5 min cool down…but you could just as easily start a new workout when that time runs out so it’s just kind of annoying. There are 4 smith machines and you can usually get one if you come in an hour before 8 am."