Starbucks,

599 N Greenbush Rd, Rensselaer, NY 12144, United States

"I NEVER give anyone 1 star. This place is getting one star. Service is trash. They don't even say a word when your order is ready when you're sitting there waiting for 15 minutes for 2 drinks. This is the only Starbucks where I've seen the staff look stupid and no idea how to do their job. Playing on their phones. Any other star bucks I've been to has been amazing. Let me know my drinks were ready too. Here they made me feel totally forgotten. Anyone could have taken my drinks as they were sitting on the counter, hidden from where I was sitting. I shouldn't have to sit for 15 minutes not knowing anything. Just shout the order out when it's done if needed. The one in target is better"

"More Starbucks wallet suck vent, I know this is a first world problem, but !'ve Never been a fan of Starbucks coffee prefer DD. That being said I did get hooked on the banana nut bread twice a week even though I was paying almost $4 dollars for one piece. Go into EG yesterday and the price went up ANOTHER 25 cents. When I asked the cashier she said that includes 10cent charge for warming it up...ARE YOU KIDDING ME !! They continue the customer ripoff. This after their financial report included Our performance was bolstered by.......... our Reinvention Plan, and its unfolding into tangible financial results, as we delivered earnings growth of 19% well above our revenue growth of 12%,” commented Rachel Ruggeri, chief financial officer ! They can take their reinvention plan and.... anyone that enjoys this ripoff enjoy !! I'll buy a six pack of bread at Wal-Mart or a PC banana nut muffin ! Starbucks app deleted !"

"Evan is such an amazing barista! Great customer service and quality coffee. Everyone is so friendly. Definitely my favorite Starbucks of the area."

"Changed since Covid. Upon the Covid lifting, they are out of ingredients. Ok. But I order from the app in the last month, pull up and the Venti iced drink is filled to the top with ice. 5-7 sips. Over an hour later, ice still fills 3/4 of my cup as it sat in my car on a 90 degree day. Pix after the hour enclosed. ****Update***** I pulled in and verbally ordered. I asked for the shaken oat milk iced espresso, venti. I then asked for light on ice. I was told my cup would then be 2/3 full. I tried to diplomatically debate this with order taker, she insisted that I pay $1 extra for my cup to be FULL! I have the receipt. The drink tasted horrible!! No consistency at all to what it is supposed to taste like. Very rude!!! I order regularly from Newton plaza, Latham, never had an issue with “light ice.” There needs to be a management overhaul here In the route 4 East Greenbush location. I do intend to call the Customer Service of Starbucks and file a complete complaint, quoting my receipt. *** Avoid this location at all costs******"

"This is the Starbucks location I go to most often! The staff is extremely friendly! My drinks are always amazing and so is any food I order! I work long days and I appreciate how kind and efficient everyone at this location is! You guys rock!"