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Main Street Shoe Repair
399 Main Street, Wakefield, Massachusetts, United States
About the Main Street Shoe Repair
Main Street Shoe Repair is a trusted and reliable shoe repair shop located at 399 Main Street in Wakefield, Massachusetts. With a team of skilled craftsmen, we specialize in repairing and restoring all types of footwear to their former glory. Whether you need new soles, heels, or a complete refurbishment, our experienced staff will provide top-notch service with attention to detail. Conveniently situated on Main Street, our shop offers quick and efficient repairs to keep your favorite shoes looking and feeling their best. Trust Main Street Shoe Repair for all your shoe repair needs in Wakefield.
Photos of Main Street Shoe Repair
399 Main St, Wakefield, MA 01880, United States
Opening hours of Main Street Shoe Repair
Monday:
Day off
Tuesday:
Day off
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
09:30 - 14:30
Sunday:
Day off
Reviews of Main Street Shoe Repair
"Do not go here!!!! After much patients and waiting for my bag to be fixed. She literally verbally attacked me for demanding to have it back after leaving it with her for 7 months! She warned me that it would take awhile but over a half of year is unacceptable. She insisted on doing more work than I asked for and went off on me for being unhappy when she did more than I asked for. I’m sorry, when someone asks you to fix handles and a zipper don’t make excuses that that the work took longer then expected bc you are doing more than you were asked to do. Additionally customer service is unknown to this women. I have never been treated so poorly. And after trying to take the high road and wish her a happy holiday, she had to keep things going and verbally attacked me again. If I could give zero stars and report her I would! I haven’t felt so awful after something in a long time!! She seems to like what she does but hates the people she does it for!!"
"Suzanne is awesome.. She seems highly knowledgable and cares about the quality of her work. And to me quality is very important"
"Made my boots look and feel brand new. Old school solve the problem style repairs or restoration, not 10 min mall repair."
"So first off. Let me tell you that this was a long time coming. I gave her my shoes months ago (2-3). I needed the soles repaired because they were breaking off and worn down. They are period shoes I use for reenacting. So I need to go to a cobbler to get them fixed. When I gave her the shoes she said she needed one month and to come back. I said okay. So one month past and she said she was still working on them and to come back later. I then came back two weeks after and she said she is still TRYING to figure out the best way to repair the shoes. ( Meaning she hasn't done that much to it.). So I give her more time. Last Wednesday she said they would be done Saturday. I couldn't pick them up so I said I would get them Wednesday. So I come yesterday and she is STILL not done. I was getting annoyed. I asked how long 20 -30 minutes as I have an event this weekend I need the shoes for. She said she needs longer tomorrow. I couldn't go tomorrow as her hours were outside my working hours. She then said well can your patient boyfriend come and pick them up. I said no he works late too but I can come at 630. Then comes to today where I get there at 530 and wait for the shoes. As I wait she accused me of locking her door saying that she had to crawl out unlocking it. I said I didn't do that. She then said customers do it when they have a point to stick. I said I didn't do it and if I did it was by accident ( which it was). She then told me I shouldn't complain as i am getting $120 work for like $60 ( which is a lie). For context to make those at the historical sutler I bought them at it costs 135 TOTAL. As I was waiting AGAIN (30 minutes now ) she came up to me and said I checked the reenactment schedule for events this weekend and there wasn't any around.. I look at her and say well yah we are going down south to do a little skirmish with a unit that we attach to so we can prepare for the upcoming battle. She then respond and said so it's not a reenactment. I said I need the shoes to wear at the event. She then finished the shoes 30 minutes later. I was on the phone with my fiancee who called me to make sure I was okay. She gave me the shoes and I was on my way. The work is good. She did hand stitch them which makes them period. but the horror stories and just the horrible customer experience I will urge ppl not to go here. Police frequent the shop. Save yourself the headache. There is another cobbler down the way and they are better supposedly."
"Professional, caring, helpful and easygoing. You will love this lady immediately. She did excellent job on repairing my shoes. She even did extra work and only charged me the minimum. I would recommend her to anyone who has shoes to be repaired. I like the slogan on her shop, " Repair. Don't replace ""
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