Goodyear Auto Service,

300 Eastern Ave, Malden, MA 02148, United States

"These guys are awesome. I got 4 new tires placed last year + my brake pads changed and not only was it very reasonably priced but they did it quicker than I thought. I’ve taken my car back to them twice since for random small issues (not related to the work they did prior) and each time I’ve had the same experience. Great customer service and they are honest and fair with their pricing. I usually don’t write reviews but had to share!"

"I originally went here because of convenience, this location is literally at the end of my street! I had a nail in one of my tires but unfortunately, since it was on the side wall Of the tire- it wasn’t able to be fixed/patched. Greg M was the one that helped me all day today and he did a fantastic job! He made sure everything that I needed done (With my car) was completed and He explained everything to me in detail, answered any questions I had, Broke everything down for me piece by piece, And even helped me figure out payment options that worked for me. As soon as I heard, I needed four tires. I was pretty stressed. But I was so relieved When I was able to figure out an alternative payment method that ended up being within my budget! I could not have been happier with the service I got today, he kept me updated throughout the day , Let me know exactly how much I had to pay as a down payment and overall I will definitely be going here for any future issues with my car! Thank you so much, Goodyear And more importantly, thank you so much, Greg M!"

"Great customer service, reasonable rates for anything tire related. Pretty sure they gave me a lower quality oil than I would typically get (may be my own fault there). Further I have received quotes from them on 2 repairs for exorbitant costs before getting the repair elsewhere for half the price. For example: power steering pump replacement quoted at $1300+, had replaced at Josue for $600 instead. Then more recently, went to Goodyear thinking I just needed an alignment, they said I needed a new ball joint, tie rods, and control arm for $1400+. Took to Josue for repair instead and was told my control arm was actually just fine and was charged far less."

"I’ve stopped by 2 times now for pretty minor services- a quick tire patch and to check a sidewall tear. The staff has been friendly, accommodating, and didn’t suggest unnecessary work either time. Appreciate the great service!"

"While at a work event, my tire was leaking air. I left and frantically looked up repair shops, calling several locations who told me they could not service my vehicle until later that same week. When I called the Goodyear in Malden, I was greeted by a friendly team member who said I could bring in my car by 5:00 pm and they would take a look. I told the team member I would not make it until 5:10 pm and he said that was fine. Upon arriving, I was immediately greeted by George. He took my keys, checked me in, and got back to work on other vehicles. He did not get a chance to look at mine with another team member until roughly 5:45 pm. Keep in mind, this location closes at 6:00 pm. He and the other team member looked all around the tire and finally found the issue on the inside rim. They fixed the issue and completed the repair around 6:20 pm. The entire time they were professional, polite, and incredibly helpful. I felt bad about them staying late, but I was so pumped at the incredible level of service. I have never had such excellent customer service while at a garage. I highly recommend this location."