Drains By James Inc.

"Had a issue with outside drain which was clogged. I discovered this on Sunday morning before a snow storm. I called @ 9am and tech was here(Boston) @ 10:30am. He quickly diagnosed the issue and unclogged the drain. The fix also came with a 30 guarantee with no cost if other repair is necessary. Could not be happier with the fast, polite, and high quality service which was provided."

"I called Drains by James on a Sunday during a Northeaster storm. Our main sewage line was blocked, and nothing was leaving our home. They were able to get someone to the house within a couple of hours with all of the right knowledge and equipment, and they cleared right through it. They were friendly, skilled and prompt. I highly recommend. Drains by James."

"I cannot thank these guys enough. After a catastrophic week at work and just days away from having our first baby, our kitchen sink started to back up. A look in the basement revealed leaking water and corroding pipes in multiple areas. Our plumber was busy and recommended to reach out to Drains by James and he spoke very highly of them and he wasn't wrong. The reception got me booked quickly and Nelson came out first for the initial trip and diagnosed the issue. He was on time, super professional, and so kind. I explained our time crunch with the baby just around the corner and he was so very helpful. He quickly contacted Mark and Brandon, their repair team, who came out less than 48 hours later and got the job done. The price was very reasonable given the scope and time demands of the situation. Mark and Brandon were both also very kind and professional and helped us out in such a bind. They even cleaned up and swept afterwards! Everything seems to be running just fine now, and they have a one year warranty on the work. I couldn't be more thankful!"

"I recently had the pleasure of working with Drains by James to resolve a blockage in my air conditioning condensation drain line. I cannot speak highly enough of the exceptional service I received from this company. Nelson and Santiago, the two technicians who worked on my project, were outstanding. They went above and beyond to diagnose and clear the blockage, going over 20+ feet into the line to reach it. Their expertise was evident as they confirmed the blockage by flushing hot water into the line. I was impressed by their professionalism and attention to detail throughout the entire process. The job was completed efficiently and effectively, leaving me with a cleared drain line. I am grateful to Nelson and Santiago for their hard work and dedication to providing top-notch service. I highly recommend Drains by James to anyone in need of drain clearing services. Their office and field team of experts will ensure that your needs are met as soon as possible with professionalism and expertise. Thank you again for a job well done!"

"We had an emergency back up to our main line in our south end brownstone that multiple other plumbers and drain cleaners could not clear. It was a really complex issue that the first technician from James tried hard to solve before calling in more senior staff members (Mark and Brendan) who came on time bright and early on a Saturday over Labor Day weekend and worked until 7pm that night to resolve the clog and provide a plan to improve our system to avoid similar issues. We were really impressed by their responsiveness, experience, hard work and dedication and they will be our go to in the future. Thank you!!!"