Guide > Auto parts in Massachusetts > Auto parts in Orleans > Ira Toyota of Orleans Service Center
Ira Toyota of Orleans Service Center
16 O'Connor Road, Orleans, MA 02653
Location & Phone number
16 O'Connor Rd, Orleans, MA 02653, United States
About the Business
Ira Toyota of Orleans Service Center is a top-rated car repair and maintenance facility located at 16 O'Connor Road in Orleans, Massachusetts. Our team of skilled technicians is dedicated to providing exceptional service for all Toyota vehicles, ensuring they run smoothly and efficiently. Whether you need routine maintenance, repairs, or parts replacement, our service center is equipped to handle all your automotive needs. Visit us today and experience the quality service and expertise that sets us apart from the rest.
Hours open
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed
Reviews
"So many issues with the service department. They make appointments, but they take forever to service the vehicle. Don't make appointments for times when you can't work on it! And they have failed to properly address issues with my vehicles several times, even when I go into explicit detail. Now, my car (less than 4 years old) that I bought from Orleans Toyota has a major issue that it shouldn't have. Since I bought it new from Orleans Toyota, I had it serviced at Orleans Toyota, like you're supposed to in case things go wrong - it was serviced there! I'm very disappointed. They are trying to charge me a fortune to fix a problem that is caused by a defect on the manufacturers end, even though I bought the car from them and have had them service it. To top it all off, it's the car my husband uses for work, so not only is this costing us in repairs, it also means he is unable to work, so we are losing wages. I bought a corolla from Orleans Toyota in 2011 and have LOVED it. It never caused me major issues and has been a great car. But both cars I have purchased since (a 2019 prius and 2022 sienna) have had problems that they should not have had. Not sure if Toyota has just been making cars of poorer quality or if this dealership in particular doesn't care about properly maintaining vehicles, but I'm really disappointed."
"Awful. Appointments are never for the actual service time, waits are outrageous, overpriced."
"In person experience (for Service) is good, friendly, clear explanations are gladly offered. However, their phone system is very frustrating to use. One of the options, after the initial announcement welcoming me to IRA Toyota Orleans, somehow connected me with an entirely different dealership, Lyndell Honda in Georgia, according to the Georgia sounding gentleman who answered my call. Also, if you leave messages for service representatives replies are not a sure thing. Again, in person, everyone there seems perfectly helpful and customer focused, but the phone system is very problematic."
"Great customer service and quick turnaround, I came in without an appointment for a check engine light. The service center diagnosed/fixed the issue within an hour. They didn't even charge me, since it was a minor issue."
"Just renewed my lease with them and wouldnt go anywhere else. They made the process seamless and incredibly user friendly. Found me the exact truck I wanted in a short amount of time. Go in and ask for Teddy- you wont regret it!"
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