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Kelly Jeep Service Center
353 Broadway, Lynnfield, Massachusetts, United States
About the Kelly Jeep Service Center
Kelly Jeep Service Center is a premier car repair facility located at 353 Broadway in Lynnfield, Massachusetts. Specializing in servicing Jeep vehicles, our skilled technicians are dedicated to providing top-notch maintenance and repairs to keep your vehicle running smoothly. Whether you need a routine oil change, brake inspection, or more extensive repairs, our team is here to help. Trust Kelly Jeep Service Center to get you back on the road quickly and safely.
Photos of Kelly Jeep Service Center
353 Broadway, Lynnfield, MA 01940, United States
Opening hours of Kelly Jeep Service Center
Monday:
07:30 - 18:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Kelly Jeep Service Center
"Courteous, clean and friendly. Great experience and will be back when I need my Jeep serviced!"
"Great service department reise was amazing they washed my car gave me a ride toand from my home made it very easy and simple totally recommend their service apartment 100% they even put gas in my car place is awesome Reese again was great"
"Friendly staff, and very reasonable charges, good explanation about my car problem I would definitely recommend"
"I have never experienced more disrespectful service (or lack thereof). Quick recap: My car stopped running on Route 1. Got it started, realized I was close to Kelly (have purchased 3 vehicles from them) and pulled into the service parking lot. Car started one more time, but not again. I live 30 minutes north. Asked for help at the service desk and was told the car would be looked at "first thing tomorrow". At 11:30 "tomorrow", that service manager was "off duty so it will have to wait." Agreed to take my name and number so another could call me back. 90 minutes later, no call and frustration with my follow-up ("... gave the manager your number. He'll call when he's available." )Finally heard back at 2:30 p.m. with a question about why I had called twice. Ultimately told me it was probably electric, the car had been seen, and maybe they could get to it Monday. No loaners available. My husband was able to go to Kelly before I could, asked whether the car had been seen, and it had not. Very long story short: Had AAA tow it to my local mechanic. Battery was replaced within an hour."
"Both my wife and I have used the service department several times and had great experiences up until today. We brought my wife’s 2016 Jeep Patriot in for a vibration in the front end. We both have MOPAR(max care) warranties purchased right from the main company. These warranties are not cheap and come with a rental the main reason we purchased them. Kelly in the past has always given us a courtesy car or rented us a car from Enterprise. My wife made her appointment on Friday for Saturday and ask the woman who booked the appointment if she would have a rental when she dropped her Jeep off the woman said of course. When my wife dropped her Jeep the Kelly service writer said that they do not provide courtesy vehicles or rent vehicles through Enterprise anymore for customers. The part for her Jeep was covered under the MOPAR warranty but the service writer said if she wanted her Jeep today she could pay for the part because he wasn’t sure MOPAR warranty would answer the phone to approve the work and she would be without a car until Monday/Tuesday and if she wanted a rental to pay up front to Enterprise and seek reimbursement from the Warranty company. The whole reason we purchased the warranty is to have piece of mind to not have to worry, to have a rental so we can go to work. Not to seek reimbursement or pay for the part to get the car back sooner. So we won’t be going back to Kelly Jeep Lynnfield anytime soon."
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