EHC Inc

"Sharing my review so that I might save others from my bad experience this week with EHC. + EHC charges a $60 "estimate fee" which can be applied toward work you contract for. + Technician was an hour late to the first appointment of the day at 8AM - a block I picked so that I could plan for the time. Tech called me at 8:02 to say he was on his way and would arrive in 30 minutes. 15-20 minutes of the delay was him standing outside my building talking on the phone. When I asked him why he was so late, he lied to me and said that traffic/parking was bad. In my experience, if a company will lie about small things, they will lie about big things. + Technician seemed knowledgeable and gave me a quote for maintenance on two furnaces and a quote to install two smart thermostats. He spent time on the phone reviewing the quote with a supervisor before presenting it to me. + The quote to install two smart thermostats (I already have a common wire - this is a straightforward job) was $1405.88. I asked him if he was sure - I asked him if he could check again. I asked if it included the devices. Tech assured me this was all correct. Later that morning the tech called back to say he made a mistake, and that he did quote me a price that included the thermostats. New quote to install two smart thermostats, but now with "NO WARRANTY PROVIDED" was $763.90. + The second quote for maintenance (no repairs) on two furnaces was $692.64. By this time, I lost all confidence that the quotes were accurate and decided to move on. So, in the end, they were late, they lied to me, and they presented inaccurate and very high quotes. I paid EHC the $60 "estimate fee" that I agreed to pay, and think that I escaped a bad situation pretty inexpensively. I hope that my review saves you $60 or more in the future."

"I was surprised to learn that they charge $60 to give an estimate on replacing a Furnace. They did tell me it would be subtracted from the price if hired. They were the only company I contacted who charged to give an estimate on a high price item."

"Everyone at EHC has been great to work with. I called on a Monday and have had multiple issues addressed within the week, with clear communication throughout the booking process. My technician Colton was excellent - he explained everything plainly and thoroughly, answered all of my questions, and got the job done in a timely and professional manner. Recommend EHC to anyone in the Boston area!"

"My service from Colton was amazing. Checked the house and gave us advice on what to do going further. He was on time, respectful and a good communicator. 10/10 experience"

"This was the second time we’ve hired JB Pride and again James was fantastic! He assessed all of the outlets we wanted to replace and some meter readings for a thermostat in our bathroom and gave us a really reasonable quote. He did an excellent job of explaining everything that he was going to do. He took meticulous care in keeping his work area’s clean and tidy. He also took the time to take a look at our electrical panel to make sure everything in there looked good. I would highly recommend JB Pride to anyone looking to have electrical work done in their home."