Hyannis Gas & Repair

"EXCELL AUTO REPAIR IN, EAST FALMOUTH, ARE DANGEROUS, INCOMPETENT FRAUDSTERS! Took my car to them after an accident (I was driven off the road into a telephone pole), well, AAA took my car to them, and ONE MONTH LATER, PIERRE called me and said the car was “ready”. I went to pick it up, and, as it was closing time, they just pointed. I got into my car (little 2011 Prius) and… I was NOT ALONE! In the passenger seat was a… BUMPER. An entire BUMPER. A rear BUMPER, Turns out they’d ordered it “by mistake”. Pierre SAID they weren’t charging me for it, I demanded an invoice. Pierre did not HAVE one. I told him to “Have a DETAILED invoice for me by noon tomorrow, or I’d be calling the police”. Left for home in my car (WITH my new friend, The Third Bumper). Found out that when I drove over 20 MPH, the hood flew up. Also, the HAZARD LIGHTS were STUCK ON — BLINKING AWAY. Braking, the car would drift into the alternate lane. I could have EITHER headlights or dashboard lights. Not both. There was an unsettling smell. The AC was imperative. The next morning, stopping by Jiffy Lube, THEY discovered SIX WIRES HANGING FROM THE UNDER CARRIAGE. LIVE wires. Jiffy gathered them together, covering where they’d spark as I drove, with Gaffer’s Tape. Drove to EXCELL. 11:00 AM. They were “Closed”. Anyhoo, I now have a lawyer. Investigating my options. OH, took car to Falmouth Auto. THEY actually FIXED it. What a concept."

"Guy failed my car with a red "R" leaving me stranded saying it was "too loud" after mashing on the accelerator a number of times while in his garage, first time my car has failed ma state inspection in 7 years with the same set up Ive always had, not sure what this guy expects from a 25 yr old car with a v8. Its not a 4cyl Honda or Toyota. First n last time coming here for anything. Only reason I gave 2 stars instead of 1 is that the service was quick. I recommend this shop only if your car is new or near perfect."

"I wish the old crew was still there they were very polite and helpful. What ever I needed they got it done. I don’t know if the new management can’t cut it"

"Emergency alternator replacement needed because we were heading back home to Buffalo NY . Tony said bring your car in. He had it for almost 4 hrs ( 2017 Hyundai) a lot to remove to get to alternator . They did a great job , price was very reasonable & we were on our way back home . He explained everything that need to be done prior to service & after repair . I would HIGHLY recommend this shop for car repair . Thanks Tony !"

"New management is great! I have been here a few times for different things and he seems to always know what I need. He is kind, friendly, and determined to help others. I will highly recommend. And thank you for serving me"