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Pep Boys
232 Highland Avenue, Salem, Massachusetts, United States
About the Pep Boys
Pep Boys is a trusted name in car repair and maintenance services, located at 232 Highland Avenue in Salem, Massachusetts. With a wide range of automotive products and expert technicians, Pep Boys offers top-notch service for all your vehicle needs. Whether you need an oil change, new tires, or a full-scale repair, Pep Boys has you covered. Visit us today for quality service and unbeatable prices.
Photos of Pep Boys
232 Highland Ave, Salem, MA 01970, United States
Opening hours of Pep Boys
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 19:00
Sunday:
09:00 - 18:00
Reviews of Pep Boys
"Needed an alignment and some other things but it wasn't clear on their site that this location doesn't do inspections so I went with just the alignment. Went to get my inspection at another place and the tires were so bad the steel was coming through. Town Fair Tire down the street said they shouldn't have even done the work with tires like that. AND, TFT is so much cheaper for the work and you get a discount if you get new tires (UGH!). I have wasted so much money from Pep Boys' incompetence. NEVER going back there, and my whole work knows how upset I was so I'm pretty sure they won't either."
"Don't go here. Waste of money and time. My car was "fixed" and then stalled out several times when they told me it was safe to drive without the second part they would install when it arrived. Told me it was 1200 and I was on the side of the road in early January, 14°, jumping the car. Friend was with me, had to call a tow truck and waste more money getting here to have them fix it with the second part. When I had picked the car up, I was assured that it was safe and OK to drive without that part. I left with my car and it stalled out. I called them and the guy was nice on the phone, he said it should be working cause they tested it and yet here I was calling them on the side of the road. He advised me to call the tech the next day. My car stalled two more times till I got home. Next day I called the store, the tech said he would call me back and nothing. I left with my friend Friday morning to bring the car in, she was following me in case it stalled. Sure enough on the highway it failed and I had to pull over. I called a tow, cost me, in addition to the 1200 I am already going to be paying. These guys rob you. I would recommend going anywhere else instead of here. It sucks, I used to love going here but after this experience and cost, I will look elsewhere and make sure to warn against going here."
"Good day, wanted to let you know about two outstanding staff that work at your Salem MA location. Galvin G.# 499077, and your mechanic CHHOM T. Who were able to diagnose the issue I was having with my car and repair it at a rapid amount of time. Two OUTSTANDING STAFF that represent your company! Keep Up The Great Work!"
"Excellent experience today. I needed a tire replaced. The guy at the front counter gave me all of my options and made some recommendations but he didn’t try to twist my arm into buying something I may not have needed. Very courteous and professional. The actual process was completed very well efficiently and was completed quicker than expected. Again, this was an overall excellent experience. I will return to this location when it’s time to replace all of my tires."
"On Oct 21, my husband, 7yr old daughter, and I were visiting Salem from out of state and got a flat tire close to closing time. If it wasn’t for Galvin going above and beyond, we would not have made it back home that day. We cannot thank him enough for his kindness. He gets 10 stars from us. Thank you!"
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