Supreme Appliances Service
22 Pierpont Street, Peabody, Massachusetts, United States
About the Supreme Appliances Service
Supreme Appliances Service is a top-rated home goods store located at 22 Pierpont Street in Peabody, Massachusetts. We specialize in providing high-quality appliances and exceptional service to our customers. Whether you are in need of a new refrigerator, stove, washer, dryer, or any other home appliance, our knowledgeable staff is here to help you find the perfect solution for your needs. Visit us today and experience the supreme difference in home appliance shopping.
Photos of Supreme Appliances Service
22 Pierpont St, Peabody, MA 01960, United States
Opening hours of Supreme Appliances Service
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Supreme Appliances Service
"Terrible Customer Service. Save yourself time and don't use this cmpany. Parts from a warranty program was shipped to them and for 4 months and Supreme to this date cannot locate the part. Called Supreme SEVERAL times and EVRY TIME the answers was the SAME... Let me check with the technitian for the Non existing Part. I'll call you tomorrow... this is now 4 months later."
"Utterly useless. This is the contractor my appliance insurance uses. I first called them 6 weeks ago when my dryer stopped heating. They did not show up for that appointment, or for the next one. When the guy finally came yesterday, he refused to repair the dryer. So now I'm out the $120 deductible, 12 hours of vacation time from work waiting for repairmen, 6 Sundays (and counting) at the laundromat, and the cost of a new dryer since the old one is apparently never going to be repaired. Don't ever use this company if you can help it."
"If you want to see incompetence on full display, look no further than SA Appliances or Supreme Appliances. They go by two different names in an attempt to hide all the poor reviews, but make no mistake - this level of stupidity behind a repair service cannot by covered up by changing their name. Their incompetence will follow them like a skunks stench, with the latter being a much more favorable experience to endure. If you are unfortunate enough to get Matt as your technician, be prepared to go through the real life agony of the movie Groundhog Day, where failed attempts at fixing a simple dryer heating element is on repeat. I counted 7 attempts spanning 3+ months and he never was able to fix anything. From misguided assessments, ordering the wrong parts, transportation issues, lack of basic tools, and missed appointments - you are better off putting a monkey in front of your broken appliance and saying a prayer than having Matt or any of their techs assigned to your service request. Calling into the company will do nothing to resolve your issues, as their receptionist Jessica will tend to your concerns and provide the follow up of a brick wall. You couldn't pay anyone at this company to watch paint dry without having them mess something up. These people aren't qualified to run a lemonade stand, let alone an appliance repair service. If you value your time and desire a relatively quick fix for your appliance issue, stay away from this company."
"Took the day off and the technician didn’t show up. Tried calling them and keep moving the appointment to later in the day. At the end of the day they totally went silent. Go find someone else and don’t use this company"
"After Supreme could not turn an old shutoff valve behind the wall, I scheduled a $300 hand-valve installment for noon the next day, and someone from Supreme called and said they'd be out to do the repair the next day, after the shutoff valve installment. However, the next morning Supreme called and, knowing I had a gas leak in the range, said the earliest availability was 7 days later. I hung up on them and then called back and said I'd keep the appointment, but the owner said he was rejecting the service call, so I called Frigidaire and they arranged a service call with another provider for the next day, and said they'd attempt to ship the parts to me directly so I would not have to wait additional days."
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