Pilgrim Plumbing & Heating, Inc

"I cannot thank the team at pilgrim plumbing enough for there kindness and professionalism for when I called and the professional installation we received. I so highly recommend this company. Thank you so much."

"Pilgrim was quick to respond and very knowledgeable, however the prices are outrageous.. I paid $85 for a visit which is reasonable, however the service was $1,025 for a wax ring and pulling hair out of a shower drain.. there was no equipment I needed to buy, just labor. I felt it was way too much but I am not knowledgeable about these things, so I ended up just agreeing and paying for the service. They performed the services right away and it took about 1/2 an hour. It bothered me so much, that after the technician left I called another plumber and asked what he would charge for the wax ring and taking hair out of the drain, and it was 1/4 of Pilgrims cost. So good service, but due to the price gauging, I will not be using Pilgrim again."

"We couldn't be happier with the service and professionalism of Pilgrim Plumbing. Brian Mace is exceptional. He has taken the time to continue to work with us as we go through the process regarding home water filtration. Brian is dedicated to making sure that we know what issues will need to be addressed and to only offer us products that we need. We have also recently used their team to clean our IBC heating system and it was a five star experience. I highly recommend Brian and the team at Pilgrim Plumbing and heating."

"Fabulous customer service. Responded very quickly to my email and photos of issues. Set up appointment faster than I thought would be possible. Two men who came were knowledgeable, explained details thoroughly and provided cost to approve before doing fixes. Done faster than I thought, left area clean. Great company!"

"I recently had the pleasure of working with Pilgrim Plumbing and Heating Inc., and I must say, their professionalism and responsiveness truly stood out. When my water heater broke down, I was in the midst of getting approval for my Mass Save program loan. Understanding the urgency of the situation, the team at Pilgrim didn't hesitate to step in. They efficiently replaced my water heater even before my loan was approved. What's more commendable is their willingness to guide me through the refund process. I had to pay upfront due to the loan delay, but they ensured I was well-informed about how to get my money reimbursed to settle my credit. Their commitment to customer satisfaction is evident, and I wholeheartedly recommend their services to anyone in need. Their team not only delivers quality work but also goes the extra mile to ensure their clients are taken care of. Kudos to Pilgrim Plumbing and Heating Inc. for their outstanding service!"