Herb Chambers Jaguar Boston Service Center
1188 Commonwealth Avenue, Boston, Massachusetts 02134
About the Business
The Herb Chambers Jaguar Boston Service Center is a top-notch car repair facility located at 1188 Commonwealth Avenue in Boston, Massachusetts. Specializing in servicing Jaguar vehicles, our highly skilled technicians are dedicated to providing exceptional maintenance and repairs to keep your luxury car running smoothly. With state-of-the-art equipment and a commitment to customer satisfaction, you can trust us to handle all of your Jaguar service needs with expertise and care. Visit us today for a premium service experience that will exceed your expectations.
Photos
Contacts
1188 Commonwealth Ave, Boston, MA 02134, United States
Opening hours
Monday:
08:30 - 20:00
Tuesday:
08:30 - 20:00
Wednesday:
08:30 - 20:00
Thursday:
08:30 - 20:00
Friday:
08:30 - 18:00
Saturday:
08:30 - 18:00
Sunday:
11:00 - 17:00
Reviews
"Mike was very thoughtful and paid close attention to the details of my car’s issues. He took the time to listen and to make sure my car was properly taken care of. He kept me updated of what needed to be done and the time frame. Very satisfied with the customer care!"
"UPDATE 1/22/24: Was immediately emailed and called by customer service on 1/2/24 who asked for further information on the issue and ensured me that a manager would be calling me shortly. It's been two weeks and still no call. A completely incompetent dealership. The lack of communication from the service department is truly remarkable. They had my car for over two months working on an issue they can never fix. During this time I received zero updates from Mariel unless I reached out to her, I left several voicemails to both her and the service manager and never received a single call back. I was never told what the issue was that kept my car for two months, only that the check engine light would not turn off. When I finally got my car back I was disgusted to see the interior was filled with trash from Dunkin’ Donuts and personal items/clothing from someone I’m assumed works there. Not only that but the car was driven over 730 miles which makes me think it was used for personal reasons. I am happily selling my car so I never have to deal with these people again."
"Michael at Jaguar Boston is the absolute best! He always goes above and beyond to make sure my service is quick, complete and I am taken care of. I’ve had an ongoing issue with my vehicle that has taken many visits. Every time we interact, even through my admitted frustration and inconvenience, he has been a joy to deal with and genuinely helpful."
"I love coming to this dealership. Usually getting a Maintenace from a dealership is a nightmare. The Range Rover and Jaguar locations in Norwood and Peabody really turned me off to the process. But all my experiences over the last two years for scheduled maintenance at Herb Chambers Jaguar have been awesome. The building is pristine. Everyone says hello and greets you warmly. They keep you updated via text on the progress of your service. I also really enjoyed working with Michael Wilson (twice now). Super friendly guy. I highlight recommend this location for you purchasing and servicing needs!"
"This dealership has professional technicians, customer service representatives and by far the cleanest, comfiest and the most well stocked customer service lounge area in the Boston metropolitan area! Oh, and the customer service department is “top notch” and verified friendly thanks to Mariel and her colleagues. I have had my rear brakes replaced here and my wife bought a Land Rover Sport from this dealer. I came in for a simple state inspection sticker and left with my vehicle washed, vacuumed and satisfied from all the yummy food and coffee they provided!! Prices are fair and they take care of everything for you!!!"
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